Whether in the office or remote, seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and work-styles.
A voice network that is purpose-built for reliability
• East and West coast datacenters provide redundancy and minimize latency
• Stringent pre-qualification guidelines and proprietary VoIP network testing help ensure a reliable connection and crystal-clear voice quality
We scale according to the needs of any business
• Order service according to the number of users or resources needed today; pay only for what is used
• Ordering additional service is easy and can be spun up quickly
• Scales to a large number of users per business
Phone service that makes a more productive and efficient workforce
• Mobile devices interact seamlessly with the corporate phone system
• Anywhere, anytime, and on any device, creating a more flexible workforce
• Video conferencing and screen sharing empowers collaboration in real time
• Cloud file storage and sharing helps keep documents organized and secure
Ensure that you never miss an important business call
• The Elevate mobile app has full business phone functionality to be used in the event that desk phones become unavailable
• Cloud based systems are immune to local outages. Elevate will try all user devices, then dial phone numbers like cell phones, hunt groups, or other auto attendants.
No need to buy, install, manage, upgrade or replace hardware
• Lower infrastructure and operating costs compared to traditional phone service
• Reduces infrastructure and operating costs; no additional hardware to buy
• Consolidates voice and data onto one network
• Flat, per-user rates with unlimited domestic local & long distance calling
System Features
• Voicemail with Transcription
• Auto Attendant
• Caller ID
• Custom Hold Music & Greetings
• Direct Inbound Dialing (DID)
• Call Flip
• Conference Bridge
• Hunt Groups
• Hunt Group Call Reporting
• Email and SMS notifications
• Busy Lamp Field / Call Presence
Desktop App
The desktop app acts like a remote control for the user’s associated desk phone, empowering employees to be more effective and efficient with call management.
• Place, park, and transfer calls with just a click or two
• Call Flip feature moves active desk phone calls to the caller’s mobile devices
• On-screen indicator lets you know if your contacts phone is busy, before you call
• Call history for the last 90 days, includes the contact name, date, and time they called
Mobile App
The mobile app enables a mobile device to become a communications endpoint for phone services. Employees can now call or receive calls through the corporate phone system and utilize enterprise-level calling features, no matter where they are.
• All the most important features of your desk phone, right on your mobile device
• Call Flip sends calls directly to your desk phone – without disconnecting your call.
• Rings your desk and mobile phone simultaneously – no more missed calls.
• Includes voicemail transcription, as well as on-screen voicemail management.
Video Conferencing & Screen Sharing
Our service includes Online Meeting, an easy-to use, reliable video collaboration tool. Includes:
• HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
• Screen sharing. The computer desktop can be shared with team members in real-time, improving collaboration and speed of decision making.
• Includes a conference dial-in number, and custom URLs for meetings.