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Why you should back up your mobile devices

Almost every modern mobile device allows you to send and receive emails, download and upload media files, store data, and even close business deals. As mobile devices have become indispensable in everyone’s personal and professional life, the security risks have also increased — and backing them up has become more critical than ever.

The post Why you should back up your mobile devices appeared first on Complete Technology Resources, Inc..

Why you should back up your mobile devices

Almost every modern mobile device allows you to send and receive emails, download and upload media files, store data, and even close business deals. As mobile devices have become indispensable in everyone’s personal and professional life, the security risks have also increased — and backing them up has become more critical than ever.

Malware on mobile

More than two-thirds of the world’s population use a mobile phone with internet connection, so dangers in these handy devices are to be expected. Scarier than the thought of being offline is being online and exposed to malware.

If you use your mobile devices as extensions of your work computers, backing them up is a must. Mobile phones have become as vulnerable to malware as laptops and desktops are, especially if you consider the fact that many professionals and business owners use them for emailing confidential documents and storing business-critical files.

Device disasters

Malware isn't the only disaster that can hurt your smartphone. Because you carry it wherever you go, your device can easily be stolen, misplaced, or damaged. They may be easily replaceable, but the data they contain is not. Here are some security threats to look out for:

  • Data leakage
    Something as simple as transferring files onto a public cloud storage service, or pasting confidential information in the wrong place could compromise your business. In fact, according to specialist insurance provider Beazley, “unintended disclosure” accounted for 41% of data breaches reported by healthcare organizations during the first three quarters of 2017.
  • Social engineering
    Tricking people online into handing over their personal and financial data is no longer confined to desktops, as this trend is already happening on mobile devices. In a report by IBM, it was found out that users are three times more vulnerable to fall for phishing attacks on mobile devices compared to desktops. This is because phones are where people will most likely see a message first, making them a popular attack vector by cybercriminals.
  • Wi-Fi interference
    When we connect our devices to public Wi-Fi networks, we are putting critical information at risk. According to Wandera, nearly a quarter of devices in 2017 connected to potentially insecure networks, and some even encountered a man-in-the-middle attack, where someone anonymously intercepts communication between two parties.
  • Out-of-date devices
    A vast majority of manufacturers, most particularly on the Android front, are ineffective at providing updates for their devices. This can inconvenience end users, as this exposes them to the many threats lurking online. Some smartphones and tablets may receive a security patch from time to time, but manufacturers eventually stop doing so after a while.
  • Physical device breaches
    While this may seem unlikely for some, lost or unattended devices can still become a major security risk, especially if they are not employing proper security measures such as PIN codes and encryption.

Backup options

Performing backups on iOS and Android devices is a quick and painless process. For example, companies that use Office 365 or Google's G Suite enable company-wide backup settings from a single dashboard. Apple's backup settings usually need to be configured on each device, but it's a pretty simple process.

There are also robust third-party options to back up all your organization’s mobile devices. The best of these are cloud backup services that sync devices and back up contacts, photos, videos, and other critical files in one neat system. These mobile backup tools are offered on monthly or lifetime subscription schemes, which provides small businesses with enough flexibility to ensure long-term protection.

Our experts can provide practical advice on security for your business’s computers and mobile devices. Call us to ask about mobile backup and other security solutions today.

Published with permission from TechAdvisory.org. Source.

The post Why you should back up your mobile devices appeared first on Complete Technology Resources, Inc..

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Disaster recovery (DR) isn’t what it used to be. Long gone are the days when a DR solution cost over a hundred thousand dollars and relied predominantly on tape backups. Cloud computing has dramatically changed the DR landscape. Unfortunately, there are still many misconceptions about DR. Here are a few of the myths that no longer apply.

The post Forget these disaster recovery myths appeared first on Complete Technology Resources, Inc..

Disaster recovery (DR) isn’t what it used to be. Long gone are the days when a DR solution cost over a hundred thousand dollars and relied predominantly on tape backups. Cloud computing has dramatically changed the DR landscape. Unfortunately, there are still many misconceptions about DR. Here are a few of the myths that no longer apply. 

Tape backups are the best DR solution
Backup tapes are physical objects that deteriorate over time. Don’t believe us? Try listening to a cassette tape from the ‘90s. Over time, tape backups become distorted and stop working. Deterioration is slow and may only affect some files in the early stages, so don’t settle for a mere cursory check. 

Aside from backups in your office, another set of tape backups needs to be stored outside your premises. In case a natural disaster damages your office, not all your data will be wiped out. But if your storage space isn’t safe from the elements, this could also be a problem. 

Unlike tape backups, a cloud-based backup saves you time. Data is automatically backed up online, and you don’t need to spend time managing boxes of tapes. Your time is better spent on your assigned tasks, not IT management. 

The RTO you want will be too expensive
Recovery time objectives (RTO) are essential to any DR plan. You need to get everything up and running again as quickly as possible to avoid serious losses. In the days before the cloud, a swift recovery time could cost you well into six figures. Today, cloud and virtualization solutions have made this much more affordable, and faster than ever before. 

Most DR providers can back up your critical data in an hour or two. And if you ever need to recover it, most services can do so in less than a day. That’s the power of the cloud. And when it comes to DR, it truly has changed everything. 

Disaster recovery is for big business, not SMBs
The cloud has made this valuable service affordable for businesses of all sizes. From dental offices to small retail operations, SMBs can now take advantage of the best DR solutions on the market. Advances in IT and the cloud have eliminated the obstacles of complexity, costs, and insufficient IT resources. 

We hope that by dispelling these myths, we’ve convinced you that disaster recovery is more affordable and efficient than ever. If you’d like to learn how our DR solutions can safeguard your business, send us a message and we’ll gladly fill you in.

Published with permission from TechAdvisory.org. Source.

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How business continuity plans can fail

Just because your IT provider has a plethora of awards and certifications under its belt doesn’t mean that you can blindly hand over your business’s future to them. Often times, there are some aspects in your business continuity plan that tend to be overlooked by your provider.

The post How business continuity plans can fail appeared first on Complete Technology Resources, Inc..

How business continuity plans can fail

Just because your IT provider has a plethora of awards and certifications under its belt doesn’t mean that you can blindly hand over your business’s future to them. Often times, there are some aspects in your business continuity plan that tend to be overlooked by your provider. We have rounded up some of these issues on your business continuity plans.

Over-optimistic testing

The initial testing attempt is usually the most important. It’s when IT service providers can pinpoint possible weak points in the recovery plan. However, what usually happens is that they test the system in full, instead of via a step-by-step process. This results in them missing out specific points, with too many factors overwhelming them all at the same time.

Insufficient remote user licenses

A remote user license is given by service providers to businesses so that when a disaster strikes, employees can log in to a remote desktop software. However, a provider may only have a limited number of licenses. In some cases, more employees will need to have access to the remote desktop software than a provider’s license can allow.

Lost digital IDs

When a disaster strikes, employees will usually need their digital IDs so they can log in to the provider’s remote system while their own system at the office is being restored. However, digital IDs are tied to an employee’s desktop, and when a desktop is being backed up, they are not automatically saved. So when an employee goes back to using their ‘ready and restored’ desktop, they are unable to access the system with their previous digital ID.

Absence of a communications strategy

IT service providers will use email to notify and communicate with business owners and their employees when a disaster happens. However, this form of communication may not always be reliable in certain cases, such as when the Internet is cut off, or there are spam intrusions. Third-party notification systems are available, but they are quite expensive, and some providers sell them as a pricey add-on service.

Backups that require labored validation

After a system has been restored, IT technicians and business owners need to check whether the restoration is thorough and complete. This validation becomes a waste of time and effort when the log reports are not easy to compare. This usually happens when IT service providers utilize backup applications that do not come with their own log modules, and have to be acquired separately.

These are just some reasons why business continuity plans fail. It is important for business owners to be involved with any process that pertains to their IT infrastructure. Just because you believe something works doesn’t necessarily mean that it works correctly or effectively. If you have questions regarding your business continuity plan, get in touch with our experts today.

Published with permission from TechAdvisory.org. Source.

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Tips to reduce risks after a security breach

No company is completely safe from data breaches. For proof, look no further than companies like Yahoo, AOL, and Home Depot, which compromised millions of personal customer information. That said, no business is completely helpless, either. The following steps can minimize the risks to your business in the event of a large-scale data breach.

The post Tips to reduce risks after a security breach appeared first on Complete Technology Resources, Inc..

Tips to reduce risks after a security breach

No company is completely safe from data breaches. For proof, look no further than companies like Yahoo, AOL, and Home Depot, which compromised millions of personal customer information. That said, no business is completely helpless, either. The following steps can minimize the risks to your business in the event of a large-scale data breach.

Determine what was breached

Whether its names, addresses, email addresses, or social security numbers, it’s critical to know exactly what type of information was stolen before determining what steps to take. For example, if your email address were compromised, you’d take every precaution to strengthen your email security, which includes updating all your login credentials.

Change affected passwords immediately

Speaking of passwords, change yours immediately after any breach, even for seemingly safe accounts. Create a strong password comprised of alphanumeric and special characters, and make sure you never reuse passwords from your other accounts.

Once you’ve changed all your passwords, use a password manager to help you keep track of all your online account credentials.

If the website that breached your information offers two-factor authentication (2FA), enable it right away. 2FA requires two steps to verify security: usually a password and a verification code sent to a user’s registered mobile number.

Contact financial institutions

In cases where financial information was leaked, call your bank and credit card issuers to change your details, cancel your card, and notify them of a possible fraud risk. That way, banks can prevent fraud and monitor your account for suspicious activity.

Note that there are different rules for fraudulent transactions on debit cards and credit cards. Credit card transactions are a bit easier to dispute because they have longer grace periods. Debit card fraud, on the other hand, is more difficult to dispute, especially if the fraudulent transactions happened after you’ve notified the bank.

Place a fraud alert on your name

Hackers who have your personal information can easily commit identity fraud. To avoid becoming a victim, contact credit reporting bureaus like Equifax, Experian, or Innovis and request that a fraud alert (also called credit alert) be added to your name. This will block any attempt to open a credit account under your name and prevent unauthorized third parties from running a credit report on you.

Putting a credit freeze on your name might result in minor inconveniences, especially if you have an ongoing loan or credit card application. Still, doing so will greatly reduce your risks of getting defrauded.

These steps will ensure you don’t fall victim to identity theft in the event of a large-scale data breach. If you want to take a more proactive approach to protect your sensitive information against breaches, contact our cybersecurity experts today.

Published with permission from TechAdvisory.org. Source.

The post Tips to reduce risks after a security breach appeared first on Complete Technology Resources, Inc..

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