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What is the value of managed IT services in healthcare?The healthcare industry is relying on tech more than ever. Between implementing telemedicine, adopting data management best practices, and juggling countless other recent tech developments, managing business IT is a complex task, and so is best done by a managed IT services provider (MSP). Let’s explore the benefits of partnering with one: MSPs guarantee quick […]

The post What is the value of managed IT services in healthcare? appeared first on Complete Technology Resources, Inc..

What is the value of managed IT services in healthcare?

The healthcare industry is relying on tech more than ever. Between implementing telemedicine, adopting data management best practices, and juggling countless other recent tech developments, managing business IT is a complex task, and so is best done by a managed IT services provider (MSP). Let’s explore the benefits of partnering with one:

MSPs guarantee quick response times

Constant system uptime and availability can be a matter of life and death in the healthcare industry, which makes quick IT support response times crucial for any healthcare practice.

Most MSPs guarantee timely and quick response, as well as support lines that are open 24/7/365. This means that if your IT infrastructure encounters an issue in the middle of the night, MSPs can handle the problem without the need for you to come into the office.

MSPs provide proactive security

In the realm of healthcare data security, it’s essential to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) mandates. Failing to meet regulations may result in huge fines, serious penalties, and even the withdrawal of your license to operate.

MSPs offer security services that include identity-based security and encryption, authorized privileges and access control, and data accountability and integrity.

MSPs assist with business continuity plans

A business continuity plan is an absolute necessity for your healthcare organization, as you can’t afford to lose all your valuable medical data in case of an emergency or a disaster.

MSPs can help identify risks and threats, then recommend proactive solutions to protect healthcare operations and data if an outage or a natural disaster occurs. Finally, they maintain HIPAA-compliant off-site backups and failover systems so you can prevent any sudden regulatory or patient data retention issues.

MSPs boost your practice’s efficiency

MSPs can recommend IT solutions and implement technologies into workflow processes to deliver efficient and timely healthcare services. For instance, MSPs can set up AI-powered recruitment tools to help with healthcare staffing, or they can automate database management to reduce human error and increase operational efficiency.

If you want to learn more about how great technology and support can benefit your healthcare practice, get in touch with us today.

Published with permission from TechAdvisory.org. Source.

The post What is the value of managed IT services in healthcare? appeared first on Complete Technology Resources, Inc..

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Are you HIPAA-compliant? 4 Things to look intoHealth Insurance Portability and Accountability Act (HIPAA) regulations pertaining to IT have become much clearer over the past few years, but there are still a few areas in which your office might not be compliant. This isn’t necessarily because of negligence on your part, but rather a lack of understanding of the requirements. Let’s look […]

The post Are you HIPAA-compliant? 4 Things to look into appeared first on Complete Technology Resources, Inc..

Are you HIPAA-compliant? 4 Things to look into

Health Insurance Portability and Accountability Act (HIPAA) regulations pertaining to IT have become much clearer over the past few years, but there are still a few areas in which your office might not be compliant. This isn’t necessarily because of negligence on your part, but rather a lack of understanding of the requirements. Let’s look at four things about HIPAA and your IT that you should know about

1. Whether it be on-premises, on the cloud, or both, data storage must be HIPAA-compliant

Electronic protected health information (ePHI) and any sensitive documents like billing records, appointment information, and test results must be stored in HIPAA-compliant devices and servers. More specifically, your devices and services should have multiple layers of security, including endpoint protection software, encryption systems, and strict access controls.

Healthcare providers tend to prefer building their own data centers since they won’t require internet connectivity to access on-premises data storage. However, storage space may be limited, so the cloud is viable, especially for less sensitive ePHI. When choosing cloud-based storage for your EHRs, make sure that you and your service provider meet HIPAA requirements.

2. Data must be secured while providing telehealth and mHealth services

If your practice has invested in or is thinking about investing in telehealth or mobile health (mHealth), then you need to make sure that the tech you utilize is HIPAA-compliant. While most telehealth technologies are HIPAA-approved, one or two additional measures may be required for complete compliance. For example, you may need to utilize encryption in transit to prevent man-in-the-middle attacks during virtual consultations. An IT specialist should have no problem making sure your telehealth solution is up to code.

On the other hand, mHealth may be a little more problematic, as it is a new and constantly changing field. Your best bet is to consult with an expert to make sure that you’re following all the necessary regulations when providing mHealth services.

3. Healthcare business associates must also be HIPAA-compliant

Conforming to HIPAA regulations is not just limited to medical practices, healthcare clearinghouses, and health plan organizations. Any business that has access, electronic or otherwise, to PHI is also required by law to be HIPAA-compliant. This includes any accounting or law firms you work with that may already be accessing your files electronically to carry out work.

To avoid any potential trouble for your practice or its partners, it is best to ask them if they are HIPAA-compliant before partnering with them. If they aren’t, do not grant them data access privileges.

4. Your protected health information (PHI) notice must be available online

If your practice has a website, HIPAA rules dictate that your website must contain a copy of your updated PHI notice for patients to access. This notice informs patients of their rights with regard to their health information. If this information is not currently posted on your website, rectify this as soon as possible to avoid any problems.

Still not sure if you’re 100% HIPAA-compliant? Our team of experts can run the necessary risk analysis and identify areas of your technology that may not be in line with current regulations. Just give us a call today.

Published with permission from TechAdvisory.org. Source.

The post Are you HIPAA-compliant? 4 Things to look into appeared first on Complete Technology Resources, Inc..

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How does social media usage affect HIPAA compliance?Social media can be an effective tool for sharing experiences, building professional connections, and broadcasting conventional healthcare announcements. However, posts that contain client or patient-specific information can have dire consequences for healthcare organizations. What social media actions violate HIPAA rules? Posting patients' protected health information on social media, even if it's accidentally, without the patients' […]

The post How does social media usage affect HIPAA compliance? appeared first on Complete Technology Resources, Inc..

How does social media usage affect HIPAA compliance?

Social media can be an effective tool for sharing experiences, building professional connections, and broadcasting conventional healthcare announcements. However, posts that contain client or patient-specific information can have dire consequences for healthcare organizations.

What social media actions violate HIPAA rules?

Posting patients' protected health information on social media, even if it's accidentally, without the patients' permission or authority is a violation of HIPAA regulations. This includes actions like:

  • Sharing pictures (like a team lunch in the workplace) with patient information visible in the background
  • Sharing any form of PHI (such as images or videos)
  • Posting any information that could identify an individual
  • Sharing gossip about a patient, even if the patient’s name is not mentioned

What are the consequences of violating HIPAA?

People in the healthcare industry should not treat HIPAA violations lightly. If an employee is found guilty of breaking a HIPAA rule, they could face fines between $100 and $1,500,000 depending on the severity of the violation. They could also face a 10-year jail sentence, lawsuits, job termination, and revocation of their medical license.

How can healthcare organizations prevent violations?

There are simple ways to avoid HIPAA violations while using social media:

  • Don’t post stories about patients on social media. Even if the patient’s name is omitted, the patient could still be identified by their diagnosis or treatment.
  • Check the background of photos before posting. Make sure there are policies that prohibit employees from posting photos of a patient or their information.
  • Prohibit employees from offering medical advice on social media. It's best practice to refrain from posting diagnosis or treatment plans on social media, even if a patient asks for medical advice.
  • Always get written permission. Sometimes, a patient’s story is too great not to share. Maybe they made an astonishing recovery or exhibited great strength in the face of adversity and you want to share their accomplishment. In cases like these, ask for written permission from the patient before posting anything on social media.
  • Undergo training on HIPAA security and HIPAA privacy procedures and policies. Make sure to discuss topics such as workstation use, workstation security, and using personal devices for work. These procedures ensure that employees comply with HIPAA rules and are protecting patient information, whether it be electronic, written, or oral.

Do you work in the healthcare industry and need help managing IT and privacy issues? Feel free to call us today!

Published with permission from TechAdvisory.org. Source.

The post How does social media usage affect HIPAA compliance? appeared first on Complete Technology Resources, Inc..

Read More

How does social media usage affect HIPAA compliance?Social media can be an effective tool for sharing experiences, building professional connections, and broadcasting conventional healthcare announcements. However, posts that contain client or patient-specific information can have dire consequences for healthcare organizations. What social media actions violate HIPAA rules? Posting patients' protected health information on social media, even if it's accidentally, without the patients' […]

The post How does social media usage affect HIPAA compliance? appeared first on Complete Technology Resources, Inc..

How does social media usage affect HIPAA compliance?

Social media can be an effective tool for sharing experiences, building professional connections, and broadcasting conventional healthcare announcements. However, posts that contain client or patient-specific information can have dire consequences for healthcare organizations.

What social media actions violate HIPAA rules?

Posting patients' protected health information on social media, even if it's accidentally, without the patients' permission or authority is a violation of HIPAA regulations. This includes actions like:

  • Sharing pictures (like a team lunch in the workplace) with patient information visible in the background
  • Sharing any form of PHI (such as images or videos)
  • Posting any information that could identify an individual
  • Sharing gossip about a patient, even if the patient’s name is not mentioned

What are the consequences of violating HIPAA?

People in the healthcare industry should not treat HIPAA violations lightly. If an employee is found guilty of breaking a HIPAA rule, they could face fines between $100 and $1,500,000 depending on the severity of the violation. They could also face a 10-year jail sentence, lawsuits, job termination, and revocation of their medical license.

How can healthcare organizations prevent violations?

There are simple ways to avoid HIPAA violations while using social media:

  • Don’t post stories about patients on social media. Even if the patient’s name is omitted, the patient could still be identified by their diagnosis or treatment.
  • Check the background of photos before posting. Make sure there are policies that prohibit employees from posting photos of a patient or their information.
  • Prohibit employees from offering medical advice on social media. It's best practice to refrain from posting diagnosis or treatment plans on social media, even if a patient asks for medical advice.
  • Always get written permission. Sometimes, a patient’s story is too great not to share. Maybe they made an astonishing recovery or exhibited great strength in the face of adversity and you want to share their accomplishment. In cases like these, ask for written permission from the patient before posting anything on social media.
  • Undergo training on HIPAA security and HIPAA privacy procedures and policies. Make sure to discuss topics such as workstation use, workstation security, and using personal devices for work. These procedures ensure that employees comply with HIPAA rules and are protecting patient information, whether it be electronic, written, or oral.

Do you work in the healthcare industry and need help managing IT and privacy issues? Feel free to call us today!

Published with permission from TechAdvisory.org. Source.

The post How does social media usage affect HIPAA compliance? appeared first on Complete Technology Resources, Inc..

Read More