508-909-5961 [email protected]

“Black Dot” crashes iOS messaging app

An emoji encrypted with a series of hidden codes has been reported to disable and crash the messaging apps of Apple Macs, iPads, and iPhones. Read on to discover how you can address this problem before it does severe damage to your device.

What is going on?
A bug, known as "Black Dot,” is locking the messaging app on Apple devices running iOS 11.3 and 11.4 beta with Apple TVs and Apple Watches also at risk.

The post “Black Dot” crashes iOS messaging app appeared first on Complete Technology Resources, Inc..

“Black Dot” crashes iOS messaging app

An emoji encrypted with a series of hidden codes has been reported to disable and crash the messaging apps of Apple Macs, iPads, and iPhones. Read on to discover how you can address this problem before it does severe damage to your device.

What is going on?
A bug, known as "Black Dot,” is locking the messaging app on Apple devices running iOS 11.3 and 11.4 beta with Apple TVs and Apple Watches also at risk.

Black Dot is activated when an iOS user sends another user an iMessage (this is not an SMS) with an emoji of a black dot with a finger pointing at it. Loaded with plenty of invisible Unicode characters, this emoji will overwhelm the CPU and memory, forcing the messaging app to stop functioning and possibly lock up the device.

The affected user may be lucky enough to close the app, but the bug will remain when the program is opened again, causing everything to crash.

How do I squash this bug?
Apple's development team is still working on a patch to address the issue, but you can apply a temporary remedy to keep your device going.

For devices that have Siri installed:

  • Force close the program.
  • Tell Siri to reply to the sender of the bugged message.
  • Make Siri send replies until you do not see the black dot on the screen.
  • Run the messaging app, tap Back, and remove the message that has the black dot from the list.

If your iPhone has 3D Touch installed:

  • Force close the messaging app.
  • Run 3D Touch on the program. Choose the new message option.
  • When you see the new message window, tap Cancel to see the conversations list.
  • Delete the message with the black dot from the list.

If your Apple device does not have 3D Touch or Siri installed:

  • Try using a different Apple product that is synced to your iCloud account to run and log in to iMessage.
  • Remove the message with the black dot from the conversation list in the former device. Make sure that you do not accidentally open the message in that app.

While this bug is a major issue, it has not infected many Apple products yet. Once the final version of iOS 11.4 is released, the problem should be resolved. If you need more information on properly maintaining your iPhone, iPad, or Mac, feel free to give us a call today!

Published with permission from TechAdvisory.org. Source.

The post “Black Dot” crashes iOS messaging app appeared first on Complete Technology Resources, Inc..

Read More

Apple and your privacy: What do they know

With the recent U.S. Senate inquiry into Facebook's perceived violations, concerns about online privacy are once again thrust into the spotlight. Apple, Google, Amazon, and other tech companies also gather data on their users, so if you’re using Mac or iPhone, you may wonder: How much information does Apple have about you?

What Facebook & Google Know

Let’s first look at what Facebook knows about you.

The post Apple and your privacy: What do they know appeared first on Complete Technology Resources, Inc..

Apple and your privacy: What do they know

With the recent U.S. Senate inquiry into Facebook's perceived violations, concerns about online privacy are once again thrust into the spotlight. Apple, Google, Amazon, and other tech companies also gather data on their users, so if you’re using Mac or iPhone, you may wonder: How much information does Apple have about you?

What Facebook & Google Know

Let’s first look at what Facebook knows about you. As the biggest social network in the world, Facebook makes a lot of money through advertising. The more data it gathers about you, the more able they are to target you with relevant ads. Aside from the information you provide when you open an account, Facebook also tracks your browsing history, knows your social circle, and keeps note of your general interests.

Facebook also retains the names and numbers of people in your contact list who are not yet on Facebook to create “shadow profiles.” When they sign up for the social network, these contacts appear in your “People You May Know” recommendations.

Facebook’s Messenger app keeps a record of all your conversations, contacts, and even SMS messages (if you give Messenger permission to manage them).

Google also gathers data to target users with promotions and advertising. But they have more data to collate and play with, thanks to their other services like Google Maps, AdSense, and YouTube. They know the places you’ve been, the things you buy online, and the music you like.

What Apple Knows

Compared with Facebook and Google, Apple knows little about you. They know your name, home address, email address, all the apps and songs you’ve downloaded, and anything you’ve purchased in the Apple Store.

Facebook, Google, and Apple all allow you to download a file that reveals what they know about you. The files from Facebook and Google are often massive, sometimes containing gigabytes’ worth of data. Apple’s files are a lot smaller, and they make it more difficult for you or a hacker to download and see all the information they have on you.

Protecting your privacy online doesn’t mean you have to swear off Facebook or stop using Google’s services, but knowing how these companies collect information about you is the first step. If you want to learn more about how Apple collects information on you, don’t hesitate to give our experts a call.

Published with permission from TechAdvisory.org. Source.

The post Apple and your privacy: What do they know appeared first on Complete Technology Resources, Inc..

Read More

How to beef up your iPhone passcode

Now that at least two companies are selling devices that unlock protected iPhones, it's time for you to update your passcode to a stronger one and avoid the risk of unwanted access. Here’s how.

The problem

According to reports, at least two companies, Israel-based technology vendor Cellebrite and Atlanta-based Grayshift, have both developed relatively inexpensive technology for unlocking iPhones.

The post How to beef up your iPhone passcode appeared first on Complete Technology Resources, Inc..

How to beef up your iPhone passcode

Now that at least two companies are selling devices that unlock protected iPhones, it's time for you to update your passcode to a stronger one and avoid the risk of unwanted access. Here’s how.

The problem

According to reports, at least two companies, Israel-based technology vendor Cellebrite and Atlanta-based Grayshift, have both developed relatively inexpensive technology for unlocking iPhones. Reportedly, local and regional U.S. police departments as well as the federal government have been purchasing the technologies.

Grayshift's GrayKey box is a de-encrypting device that can unlock an iPhone with a four-digit passcode in about two hours. The entry-level GrayKey box requires an internet connection, works only in certain geographic locations, and can break only 300 passcodes. But an unlimited GrayKey model works even without internet connectivity and offers an unlimited number of device unlocks.

On the other hand, Cellebrite provides a $5,000-iPhone unlocking device to law enforcement agencies.

Both companies claim they sell only to police and government law enforcement agencies, “or so they would have you believe”, according to Nate Cardozo, a senior staff attorney with the Electronic Frontier Foundation.

The solution - more digits, better security

According to Gartner research director Dionisio Zumerle, consumers and businesses must use a six-character alphanumeric passcode or a passphrase at minimum, to address risks associated with personal or enterprise data leaks.

Of course, Apple's iOS 9 operating system has already boosted the default iPhone passcode from four digits to six; but for an even stronger and more secure option, experts suggest an alphanumeric passcode.

While Apple's Touch ID and Face ID help with security as well, they always provide the option of unlocking a phone with a passcode.

To sum it up, complex passcodes are always better for security, especially for iPhones. We recommend changing the settings on your iPhone to allow both upper- and lowercase characters, numbers, and uncommon words. And if you feel overwhelmed with anything related to the privacy or security of your iPhone, don’t worry! Just call us today and we’ll help you out.

Published with permission from TechAdvisory.org. Source.

The post How to beef up your iPhone passcode appeared first on Complete Technology Resources, Inc..

Read More

How to beef up your iPhone passcode

Now that at least two companies are selling devices that unlock protected iPhones, it's time for you to update your passcode to a stronger one and avoid the risk of unwanted access. Here’s how.

The problem

According to reports, at least two companies, Israel-based technology vendor Cellebrite and Atlanta-based Grayshift, have both developed relatively inexpensive technology for unlocking iPhones.

The post How to beef up your iPhone passcode appeared first on Complete Technology Resources, Inc..

How to beef up your iPhone passcode

Now that at least two companies are selling devices that unlock protected iPhones, it's time for you to update your passcode to a stronger one and avoid the risk of unwanted access. Here’s how.

The problem

According to reports, at least two companies, Israel-based technology vendor Cellebrite and Atlanta-based Grayshift, have both developed relatively inexpensive technology for unlocking iPhones. Reportedly, local and regional U.S. police departments as well as the federal government have been purchasing the technologies.

Grayshift's GrayKey box is a de-encrypting device that can unlock an iPhone with a four-digit passcode in about two hours. The entry-level GrayKey box requires an internet connection, works only in certain geographic locations, and can break only 300 passcodes. But an unlimited GrayKey model works even without internet connectivity and offers an unlimited number of device unlocks.

On the other hand, Cellebrite provides a $5,000-iPhone unlocking device to law enforcement agencies.

Both companies claim they sell only to police and government law enforcement agencies, “or so they would have you believe”, according to Nate Cardozo, a senior staff attorney with the Electronic Frontier Foundation.

The solution - more digits, better security

According to Gartner research director Dionisio Zumerle, consumers and businesses must use a six-character alphanumeric passcode or a passphrase at minimum, to address risks associated with personal or enterprise data leaks.

Of course, Apple's iOS 9 operating system has already boosted the default iPhone passcode from four digits to six; but for an even stronger and more secure option, experts suggest an alphanumeric passcode.

While Apple's Touch ID and Face ID help with security as well, they always provide the option of unlocking a phone with a passcode.

To sum it up, complex passcodes are always better for security, especially for iPhones. We recommend changing the settings on your iPhone to allow both upper- and lowercase characters, numbers, and uncommon words. And if you feel overwhelmed with anything related to the privacy or security of your iPhone, don’t worry! Just call us today and we’ll help you out.

Published with permission from TechAdvisory.org. Source.

The post How to beef up your iPhone passcode appeared first on Complete Technology Resources, Inc..

Read More