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Although iPhone bugs and malware are typically unheard of, there’s one circulating the web that you should be aware of right now. The bug, which was discovered in Reddit, is a brief, five-second video that when played causes your iPhone to freeze and ultimately crash. So far the malicious video’s intentions are still unknown, but […]

2016december2_apple_bAlthough iPhone bugs and malware are typically unheard of, there’s one circulating the web that you should be aware of right now. The bug, which was discovered in Reddit, is a brief, five-second video that when played causes your iPhone to freeze and ultimately crash. So far the malicious video’s intentions are still unknown, but this trap can be easily avoided.

What is the video? As mentioned, the MP4 video initially seems innocuous enough. It portrays a man standing by a bed with the word "honey" across the screen. After one or two minutes of viewing the video, the affected iPhone becomes sluggish. It then freezes and becomes unresponsive, ultimately requiring a reset.

It appears that the bug takes advantage of a flaw within iOS memory management. The corrupted video generates a loop that causes the affected Apple device to use more memory, leading to a temporary crash.

Reports have shown that the MP4 is hosted on a video-sharing site, Miaopai. Since then, the video has been distributed in other social media platforms, online forums, and, more commonly, as a link via iMessage.

Tests have also found that the video effects the latest iOS version (iOS 10.1 and 10.2) all the way to iOS 5. So far, the bug doesn’t seem to affect other non iOS products. But regardless, all users should be careful of the video.

Although this video’s effects may seem worrying, there is a fix to the problems caused by the corrupt clip.

How to perform a hard restart The only way to recover from the crash is to do perform a hard restart. To do this, you simply have to hold down the power button and home button for a few seconds.

As for the iPhone 7, all you need to do is hold the power button and volume decrease buttons simultaneously to force a reset. In both cases, just hold the buttons until the Apple logo appears, and your device should restart normally.

Always be careful Even though it’s easy enough to fix, it’s probably best to avoid the crash bug altogether. Soon, Apple will introduce a new security patch for this vulnerability, but until the update is released, you should avoid clicking on suspicious MP4 video links no matter what platform you use.

And this is the same for other videos, URLs, photos, emails, and websites you encounter on the web. When it comes to traversing online worlds, it’s imperative to develop a critical mindset for everything you see in the internet. While this particular bug only slows down your Apple device, you might not be so lucky the next time you unwittingly click on an unknown iMessage link or email attachment.

If there’s any lesson we can learn here, it’s that you can’t be complacent no matter how secure Apple platforms may be. Want to protect your Apple device from future security incidents like these? Contact us today, and we’ll provide you with sound advice and security solutions to nip these problems in the bud.

Published with permission from TechAdvisory.org. Source.

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Many people hesitate to download updates when new ones comes out for their iPhone. However, with the exception of a few problematic updates in the past, most have only improved iPhone functionality and security. The latest iPhone update, specifically the iOS 10.1 update, is one you should not hesitate to download immediately. Find out more […]

2016november2_apple_bMany people hesitate to download updates when new ones comes out for their iPhone. However, with the exception of a few problematic updates in the past, most have only improved iPhone functionality and security. The latest iPhone update, specifically the iOS 10.1 update, is one you should not hesitate to download immediately. Find out more about why downloading the iOS 10.1 update should be your top priority.

The latest update for iPhone and iOS users, referred to as the iOS 10.1 update, was launched on October 24, 2016. Its primary purpose is to address a serious security issue with the previous version of iOS. This security vulnerability should be of major concern to any iOS or iPhone user.

The security vulnerability addressed by the iOS 10.1 update was originally discovered by Tencent's Keen Lab, specifically by a researcher named Marco Grassi. This vulnerability left a hole in the iOS programming that would allow a hacker or attacker to seize control of the phone, changing the code and performing commands after the iOS user opens a JPEG file (image file) that has been "maliciously crafted."

Essentially, what this boils down to is that without the iOS 10.1 update, a corrupted image file could allow another person to control your device (iPad or iPhone). Even without downloading the file, this security hole could be taken advantage of by a hacker. If this is not enough reason to download the iOS 10.1 update, it also addresses other security issues and concerns that involve specific apps, the ability to see login password lengths through workaround hacks, and the like. Because of these specific issues and more, the iOS 10.1 update is a must-have for users of iPhones or iPads.

If keeping your phone and personal information secure are two of your biggest concerns, the iOS 10.1 update is a no-brainer. The sooner you update your device, the sooner you can feel safer using your iOS devices.

Installing security updates may be inconvenient, but they’re a necessity. If you need help managing software updates and keeping your business safe, contact us today.

Published with permission from TechAdvisory.org. Source.

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Although they may not garner the fervor of hardware releases and refreshes, iOS updates still manage to bring even the most casual of iPhone and iPad users out of the woodwork. Those who were willing to brave the bugs of Apple’s beta got a chance to play with the most recent version of the mobile […]

2016september12_iphone_bAlthough they may not garner the fervor of hardware releases and refreshes, iOS updates still manage to bring even the most casual of iPhone and iPad users out of the woodwork. Those who were willing to brave the bugs of Apple’s beta got a chance to play with the most recent version of the mobile platform, but the rest of us have been patiently awaiting its release. The time has finally come. Let’s take a closer look at iOS 10’s release details.

In keeping with its yearly mid-September schedule, the next update to iOS will be released on September 13th around noon (depending on your time zone). Before updating, it’s a smart idea to begin charging your phone and connect to a wireless network. Once you’re all set for the lengthy download and installation, go to your Settings dashboard, then tap General, and finally Software Update. This screen will give you detailed information on the latest update and the option to ‘Download and Install.’

As we’ve seen in the past, not all Apple devices can handle the RAM-hungry features of a new operating system. If you’re still holding onto any iPhone model older than the iPhone 5, you won’t be able to download the update. Unfortunately, the same goes for the original iPad Mini and the Retina/third-generation iPads. And although they’re not too common nowadays, the sixth generation iPod Touch will get iOS 10, while anything older will not.

We’d be remiss if we didn’t warn our readers, however; just because your device is eligible doesn’t mean updating it is the best idea. Older hardware wasn’t designed with the requirements of current software in mind, and updating may result in a significant slowdown of your phone or tablet. Furthermore, despite going through a beta stage, there’s no guarantee that all the bugs have been worked out of the system yet. We recommend waiting a day or two until Apple’s servers aren’t overburdened and other users have had a chance to suss out any problems.

Something as simple as updating your phone can become immensely frustrating if you’re not fully prepared. And despite what you may think, no task is too small for us to consider. If you think helping you update your phone, or even just configuring it to receive work emails is too mundane for your neighborhood managed services provider -- think again. Stop searching for the iOS update menu and call us today.

Published with permission from TechAdvisory.org. Source.

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When most people think of the iPhone, an Excel spreadsheet isn’t exactly the first thing that springs to mind. Whether it was the smartphone’s form factor or a general aversion to working from a mobile device, most of us had no reason to search out iOS versions of Microsoft’s legendary productivity software. Nowadays, screens have […]

2016August22_iPhone_BWhen most people think of the iPhone, an Excel spreadsheet isn’t exactly the first thing that springs to mind. Whether it was the smartphone’s form factor or a general aversion to working from a mobile device, most of us had no reason to search out iOS versions of Microsoft’s legendary productivity software. Nowadays, screens have more space, and working outside office hours has become commonplace. Along with these developments, Office apps have been steadily getting better, and the most recent update is another pleasant surprise -- let’s take a look.

Create OneDrive documents from your iPhone

Previous to the most recent update, iPhone users were forced to create documents in the native Office app, save them, and upload them to OneDrive to enjoy cloud storage. Otherwise, only preexisting documents were visible in the OneDrive app. This scope was extremely limited compared with what the software could accomplish in other mediums, which added several annoying steps.

By updating OneDrive on your iPhone, the simple addition of one button eliminates all those unnecessary steps. Proudly displaying itself in the upper-right-hand corner, tapping the ‘+’ provides you with a list of options for creating a new document. A word of warning -- when you select the type of document you want to create, it will still need to open the corresponding application (Word, Excel, or PowerPoint), so make sure those are already installed on your iPhone. But once open, there is no need to upload it manually; the document has already been created and saved in your OneDrive.

Drawing for Office documents

The updates covered here actually take place in two separate applications, and the second is within the Office for iPhone app itself. Let’s say you’re on the way to a meeting while reviewing a spreadsheet on a mobile device written by a colleague. You want to highlight an oddly shaped dataset and make a note on it for the presentation, but the only way to accomplish this is by changing the colors of the cell and typing the note in an adjacent cell. Sure, it works, but it ain’t pretty.

Similar to the function that already exists on iPad and Windows tablets, the iPhone now comes with a ‘Draw’ tab to add to a document as if you were writing on top of a physical using a pen or highlighter. Start by popping over to the Edit menu, click on Home, and finally Draw. From there, you have the option to select either a pen or a highlighter for the desired effect -- and you’re all ready to add a handwritten touch to the document!

The iPhone has proven time and again to be one of the best options for a workplace mobile device. However, appropriating it as such comes with a number of concerns regarding configuration, security, and efficiency. If you’re looking for help with these, or other new and exciting ways to beef up your iPhone productivity, call us today -- we’ll have you fixed up faster than you can handwrite ‘Sign me up!’

Published with permission from TechAdvisory.org. Source.

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