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5G is set to take VoIP to the next levelThanks to their improved speeds, greater capacity, and reduced latency, 5G networks will make VoIP even more of a must-have for businesses. Here are three ways it will do so. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 […]

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5G is set to take VoIP to the next level

Thanks to their improved speeds, greater capacity, and reduced latency, 5G networks will make VoIP even more of a must-have for businesses. Here are three ways it will do so.

Mobile VoIP

VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds, they experience unstable and poor call connectivity and clarity. These limitations could also lead to something called packet loss, which happens when one or more “packets” of data traveling across a computer network fail to reach their destination, typically caused by network congestion. Packet loss reduces audio/video quality and could even cause calls to be dropped.

5G’s greater speed prevents packet loss, but the tech has another feature that makes it better than 4G. 4G network providers set a fixed amount of bandwidth for every direction it transmits a signal to, but with 5G, the bandwidth can be adjusted on the fly.

This means that 5G network providers can allocate bandwidth to mitigate congestion as soon as it manifests itself. In practical terms, businesses could reach their customers even if the latter are in packed places that normally max out 4G mobile network capacity constraints, like in football stadiums or airports.

Improved video conferencing

The major factor holding web and video conferencing back is how fast current networks can transmit data. Fortunately, innovations like Web Real-Time-Communications (WebRTC) and 5G networks will enhance VoIP for businesses. Providing open and stable streaming as well as sufficient transfer speeds will soon allow businesses to accommodate higher-quality, even 4K and 8K resolution, videos.

Beyond improved streaming quality, 5G networks will also be able to support video calls with an increased number of participants. This means that businesses can serve more customers and conduct larger video meetings, which is timely, considering the current shift toward remote working.

Virtual and augmented reality

With 5G network speeds, virtual and augmented reality will become more common for SMBs. 5G will blow past 4G’s Gbps (gigabits per second) limit, which is currently holding back the adoption of virtual reality (VR) and augmented reality (AR) applications.

VR and AR need to process significantly more data because of the visuals they must process as users move, and this puts an enormous strain on mobile networks. 5G is also set to ensure a better user experience by facilitating smoother connections and preventing network delays from affecting your bottom line.

When your business decides to adopt the up-and-coming 5G network, you can expect to see significant VoIP improvements. Ensure the success of your SMB with increased network speeds, better call quality, and conversations with consistent connectivity. If you’re looking to set up a VoIP system for your business, call or email us today!

Published with permission from TechAdvisory.org. Source.

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Here’s how you can wow website visitorsMuch like how we’re turned off by professionals who look disheveled, we leave websites that look ugly and messy. Follow our tips to get your website cleaned up nicely and make it ready to convert customers. Make a statement with professional photographs Before site visitors read what’s on your website, they assess it by checking […]

The post Here’s how you can wow website visitors appeared first on Complete Technology Resources, Inc..

Here’s how you can wow website visitors

Much like how we’re turned off by professionals who look disheveled, we leave websites that look ugly and messy. Follow our tips to get your website cleaned up nicely and make it ready to convert customers.

Make a statement with professional photographs

Before site visitors read what’s on your website, they assess it by checking out your images. A picture is indeed worth a thousand words, but are those words truly what you want to convey to your audience?

Blurry, outdated, or irrelevant pictures tell your site visitors that you don’t care about their browsing experience. In-house photos are the best option, but stock images shouldn’t cause any problems as long as they are optimized for mobile viewing and relevant to your content.

Help visitors find what they want with search tools

If your set of offerings is not expansive, a simple navigation menu ought to help visitors find what they need. However, the deeper your catalog gets, the more you’ll need additional tools. One way is to affix a search bar in your header so that people can use keywords to scour your site. Another way is to engage visitors via chat. You can preprogram a chatbot to ask questions that narrow down a visitor’s intention, or you can have a live agent address a visitor’s concerns in real time.

The more helpful your website is, the more it will foster trust in your brand and make visitors more likely to do business with you.

Extra tip:
Reduce the number of clicks a visitor has to make to achieve their objectives. For instance, eschew using the “Read more” link on product descriptions on product details pages. Visitors dive into a product page because they’re interested in fully learning more about the product, and the “Read more” link just hinders them from doing so.

Present your case clearly with good copywriting

The last thing you want to do is to confuse and frustrate your customers, so it’s important to keep all of your product or service descriptions as straightforward and simple as possible. If what you’re selling has detailed information, such as dimensions or technical requirements, make sure that they’re easy to read and are typed out.

Don’t use screenshots of information tables because web visitors compare offerings by collating information from different sellers. If your information is displayed in the form of an image, you’ll force users to type the info themselves. You’ll immediately lose the ones who don’t want that sort of hassle.

Let visitors get to know your company better in the About Us page

Your brand needs a story behind it that customers can relate to. Every company website should have an About Us page that describes your team, your company culture, and what sets you apart from the competition. Whatever your story is, make sure it’s accessible from any page on your site.

Hire a professional web designer

If your budget is tight, there are DIY site builders specifically geared toward small businesses. Or for a relatively low monthly fee, you can hire a managed website provider. A website provider will take care of:

  • Form – They’ll make your site look impressive on any screen size.
  • Function – The provider will ensure that your site is easy to use and works as expected, whether you’re using a keypad and mouse or just your finger or stylus.
  • Fixes – If something in your site is broken or you want to make changes to it (such as integrating an appointment scheduling app), they will handle it for you.

With more revenue originating online, small- and medium-sized business owners can’t afford to overlook the importance of creating a fully functional website. For more information on building a modern website, call us today!

Published with permission from TechAdvisory.org. Source.

The post Here’s how you can wow website visitors appeared first on Complete Technology Resources, Inc..

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