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Social media tips for your small businessIs your small- or medium-sized business (SMB) using social media and content marketing strategies to boost profitability? If not, it’s about time you do. Your competitors are already doing the same, so you have to find ways to make sure you rise above the crowd. Here are a few tips to get you started. Create […]

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Social media tips for your small business

Is your small- or medium-sized business (SMB) using social media and content marketing strategies to boost profitability? If not, it’s about time you do. Your competitors are already doing the same, so you have to find ways to make sure you rise above the crowd. Here are a few tips to get you started.

Create buyer personas

Social media data is a great tool to gather information about your potential customers, and in doing so, create buyer personas. Buyer personas are comprised of generalized characters that help build an ideal picture of your business in the market. Key demographic information includes age, location, and even reasons for buying and product-related concerns.

Come up with and implement a media crisis management plan

It’s normal for businesses to go through a crisis or two. Avoid embarrassing public relations nightmares by having a social media crisis management plan in place and ready for implementation.

Track the impact of your content marketing

When it comes to content marketing efforts like blogging and social media, it’s essential to have a system to measure results. You can measure how these efforts impact your brand awareness by using metrics such as social media reach, brand mentions, media mentions, and branded searches.

Integrate user-generated content on social media

Businesses can use social media to interact with consumers. This includes sharing some of consumers’ content on your own channels. Not only is user-generated content more cost-efficient, but it also shortens the customer’s path to purchase.

Use Hootsuite to manage Twitter chats

A Twitter chat happens when you use Twitter to talk about a common interest with others during a preset time. It’s like an online chatroom where you add to the discussion by tweeting. Efficiently managing tweets and responses is integral. Fortunately, applications like Hootsuite simplify the whole process. Hootsuite easily monitors, searches, and saves Twitter chats onto the Hootsuite dashboard for future reference.

Create better live broadcasts

Livestreaming on social media platforms such as Facebook, Periscope, and Instagram is quickly gaining popularity. Before starting a livestream for your business, take time out to practice and prepare an outline before you roll the cameras. Don’t forget to promote it prior to the broadcast, and make sure you come up with a short and catchy video description.

All SMBs are fighting for the same thing: the consumer’s attention. Business owners can’t afford to just blend into the background; if you don’t make a good, lasting impression, you might lose out on an opportunity to make money. And if you’re relying on social media and content marketing strategies to help you, make sure you are doing it right. If you have further questions, feel free to contact us!

Published with permission from TechAdvisory.org. Source.

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How to create a Facebook ad that sellsYour products and services won’t sell, no matter how exceptional they are, if no one knows they exist. That’s where advertising comes into play. Yet for a small business with a limited budget, an ad placement in traditional media is costly. But thanks to Facebook's online platform, advertising is now more affordable. Why advertise on […]

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How to create a Facebook ad that sells

Your products and services won’t sell, no matter how exceptional they are, if no one knows they exist. That’s where advertising comes into play. Yet for a small business with a limited budget, an ad placement in traditional media is costly. But thanks to Facebook's online platform, advertising is now more affordable.

Why advertise on Facebook?

Above all else, the cost-effectiveness of Facebook advertising sets it apart from other marketing channels. The starting cost is as low as $1 per day, which is ideal for SMBs that want to test small campaigns before investing more.

Beyond its affordability, Facebook advertising is also extremely effective. With 6 billion monthly active advertisers and the ability to nail down your audience to the most specific details — including their interests and online behavior — it’s no surprise that Facebook advertising has the best return on investment (ROI) compared with other social media platforms.

Before you get started

As with other traditional marketing campaigns, you need to determine your marketing objectives, audience, budget, and how you want your ads to look like. Once you have the answers to all those questions, you’re ready to create your first ad. Follow this step-by-step guide:

1. Choose your marketing objective
From your business profile page, click Ad Center from the top menu. Then, click Create Ad on the page that appears.

Choose your “marketing objective.” This is what you want people to do when they see your ads. You can pick only one from three options: brand awareness, lead generation, or store visits. Then, set up your advert account by selecting your account country, currency, and time zone.

2. Nail down your audience
You can tailor your audience based on location, age, gender, language, interest and behavior, and the kind of relationship they already have with your page, app, or website. It’s best to be as specific as possible when selecting your audience.

3. Set up your budget and posting schedule
Facebook allows you to set up a daily or lifetime budget. The latter is the maximum amount you plan to spend for an entire ad campaign. Then choose the frequency or the start and end dates in which your ads will appear.

4. Design how your ads will look
Choose how your ad posts will look like to your audience, such as whether they will appear as an image carousel, a single image, a video, a slideshow, or a “canvas” (a new format for mobile users that combines video, carousels, images, and text into one interactive ad). Note that your ad will consist of five parts: an image, a headline, a block of text, a link description, and a call to action button such as “Buy now,” “Sign up today,” and the like.

Tips on designing Facebook ads that grab people’s attention

Your ads will appear in people’s newsfeeds, so make sure your content is interesting and succinct enough to grab their attention as they scroll past it. Each component of your ad — the image, headline, link description, and call to action — must stand out when surrounded by vacation photos that rarely receive more than a few seconds of attention.

Creating a Facebook ad is simple, yet the beauty of it is that Facebook also allows for more advanced targeted advertising if you know how to take advantage of what the platform has to offer. Talk to our specialists today; they’ll be happy to share a few pointers on how to achieve the best results from your campaigns.

Published with permission from TechAdvisory.org. Source.

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Making the most of digital marketingMany business owners believe they should be promoting their organization in as many places as possible. Realistically, however, updating social media statuses without proper planning and strategy could do more harm than good. Read on to understand how timing is everything in social media marketing. Social media has helped businesses not only to cut down […]

The post Making the most of digital marketing appeared first on Complete Technology Resources, Inc..

Making the most of digital marketing

Many business owners believe they should be promoting their organization in as many places as possible. Realistically, however, updating social media statuses without proper planning and strategy could do more harm than good. Read on to understand how timing is everything in social media marketing.

Social media has helped businesses not only to cut down on customer service costs, but also to cut corners in their marketing efforts. For you to get the most out of social media, you need to evaluate which tools work best in our industry, how much of your time a social media project is worth, and how to apply common best practices.

1. Choose the right platform

Since the internet offers a buffet of free, easy-to-use platforms, it’s tempting to sign up for all of them. Without due prudence, however, you might find yourself managing more accounts than you have time for.

Ask yourself these questions before choosing which platform to use:

  • Who is my target customer and what channels do they use?
  • What do I hope to gain by opening a social media account?
  • What kind of content do I want to share and create?
  • How much time can I devote to social media management?

Investing more time in fewer platforms helps you monitor the more important areas of your business.

2. Know when to update

Are most of your customers online at 8:00 am or 8:00 pm? With a better understanding of your target users’ habits, you can schedule your posts so they create more traffic, increase brand engagement and, eventually, generate new leads and customers.

Although the best time to post content changes based on your industry, location, and other factors, these are the most successful times on average:

  • Facebook: 1:00 pm-3:00 pm on Thursday and Friday
  • Twitter: 3:00 pm-8:00 pm, Monday to Friday for B2B and Wednesday, Saturday, and Sunday for B2C organizations
  • YouTube: 12:00 pm-3:00 pm, Thursday to Sunday
  • LinkedIn: 8:00 am-5:00 pm, Monday to Friday

3. Use attractive, professional-looking visuals

One of the simplest ways to get followers to share your posts is by uploading high-quality photos, videos, and infographics along with your messages. Studies have shown that Facebook posts with images result in 39% more engagement, while tweets with images or videos create 200% more engagement.

4. Engage with your followers

It’s important for businesses to maintain a healthy back-and-forth on social media. This means beyond sharing useful content, you should also respond to their comments and private messages as quickly as possible. You can build stronger relationships with customers by writing thank you comments to anyone who shared positive experiences with your business and by addressing negative comments with personalized and helpful responses.

5. Pump the brakes on promotional materials

Although social media is a valuable tool, it’s important not to muddy the water with too many promotional posts. A rule of thumb for social media promotions is that 80% of your posts should be shareable and interactive content, while the remaining 20% should be about your business. This will result in more engagement, a more consistent brand image, and a healthier bottom line.

Social media can help your business succeed, but only if it’s used correctly and effectively. If you’re interested in adopting the right social media platform to increase engagement and create a stronger brand reputation, contact us today and we’ll help you get started.

Published with permission from TechAdvisory.org. Source.

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Here’s how you can manage Google reviewsMore consumers are now turning to online reviews to help in their buying decision process. With Google reviews, you can enhance your online presence by making sure your business ranks well in search engine results pages (SERPs). Here’s what you need to know to make that happen.   How Google changed search results Google now […]

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Here’s how you can manage Google reviews

More consumers are now turning to online reviews to help in their buying decision process. With Google reviews, you can enhance your online presence by making sure your business ranks well in search engine results pages (SERPs). Here’s what you need to know to make that happen.

 

How Google changed search results

Google now automatically aggregates and includes online reviews to display in the Knowledge Panel found on the right side of the search results. This useful panel displays information like address, hours, web address, and more.

Which review sites does Google include?

Relevant sites vary between industries, so if, for instance, you manage a restaurant, reviews from Yelp or Zagat will likely be displayed next to your online listings. If your business is a bit more niche, however, there are a few steps you can take to determine which review sites affect you.

To determine these sites, go to Google and type the following:
“[your company name] reviews” – to locate sites that already have reviews on your business
“[industry] reviews” – to determine industry reviews sites you should be listed on
“[industry + location] reviews” – to find review boards where you can boost your local presence

Then, list the review sites you found on the first page of each search query and categorize them based on their search ranking and your company’s current rating on them.

After creating the list, write down an objective for each review site. This can range from getting listed on the site to improving your rating.

To narrow down your choices, focus your review-generating efforts on the five most popular websites on your list, especially those that include negative reviews of your business.

Getting reviews

Regardless of your objectives for managing reviews, the most important thing is for people to write reviews about your products and services. With that in mind, here are a few strategies to encourage people to rave about your business.

Send follow-up emails
You could send a short message thanking them for purchasing your product or service, with a request for a review.

Simplify the review process
Many customers skip writing reviews due to the complex steps and instructions involved. You need to simplify this process by having a review site widget that customers can easily access, asking them to comment on your service before they leave your website.

Offer rewards for reviews
Another way to encourage people to rate your business is by presenting them with a chance to win free goods or services if they submit a review.

There are a lot of steps involved in managing your online reputation, but starting early is the key to enhancing your SEO, attracting new customers, and improving your bottom line.

Contact us today if you need more advice on climbing up Google’s search rankings or tips on social media management.

Published with permission from TechAdvisory.org. Source.

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