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Solve these Office 365 security challengesMicrosoft’s Office 365 is a robust productivity and collaboration tool. Businesses are particularly drawn to its advanced features, flexibility, and cost-efficiency. But like other cloud-based platforms, it’s not immune from security risks. Vulnerabilities in SharePoint Businesses typically use SharePoint Online and on-premises SharePoint sites to store sensitive data like personally identifiable data. Failing to secure […]

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Solve these Office 365 security challenges

Microsoft’s Office 365 is a robust productivity and collaboration tool. Businesses are particularly drawn to its advanced features, flexibility, and cost-efficiency. But like other cloud-based platforms, it’s not immune from security risks.

Vulnerabilities in SharePoint

Businesses typically use SharePoint Online and on-premises SharePoint sites to store sensitive data like personally identifiable data. Failing to secure SharePoint content against unauthorized users is one way to expose data and your business to malicious actors. And for companies that have to comply with regulatory authorities, there are serious consequences to data privacy non-compliance. To prevent this, limit administrator-level privileges and enable encryption. Set the necessary security restrictions per user for every application.

Unprotected communication channels

Launching phishing attacks and installing malware are two of the most common ways to hack into a system, but there are other paths of attack. Office 365 features like Skype for Business and Yammer, both of which connect to external networks, may serve as a medium for ransomware and other types of attacks.

Train your staff to identify potentially malicious files and URLs. Offer guidelines on how to handle and route sensitive files and communication to safe locations.

Security risks in dormant applications

Organizations using Office 365 won’t use all applications in it. You may use one or several programs like Word, Excel, and SharePoint but rarely use One Drive. Businesses and users that have not been utilizing specific programs should note that some dormant applications may be prone to attacks. This is why it’s crucial to identify the apps that aren’t being used, and have an administrator tweak user settings to restrict availability on such apps.

File synchronization

Like Google and other cloud services providers, Office 365 allows users to sync on-premises files to the cloud such as in One Drive. This useful feature is not without security risks, however. If a file stored in an on-premises One Drive is encrypted with malware, One Drive will view the file as “changed” and trigger a sync to the OneDrive cloud, with the infection going undetected.

Office 365 Cloud App Security, a subset of Microsoft Cloud App Security, is designed to enhance protections for Office 365 apps and provide great visibility into user activity to improve incident response efforts. Make sure your organization’s security administrators set it up on your systems so you can detect and mitigate dangers as soon as possible.

Cybercriminals will continue to sharpen their hacking techniques, and your organization must keep up to protect your systems, apps, and devices. Call our team of IT experts now if you want to strengthen your business IT security.

Published with permission from TechAdvisory.org. Source.

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Exploring the human cloud’s benefitsIt’s an amazing time to start a business — not only can you take your ideas more quickly to the market, you can do so at lower costs and without the traditional barriers in hiring skilled workers. Talented contractors are now available via the “human cloud” and are ready to help you build and operate […]

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Exploring the human cloud’s benefits

It’s an amazing time to start a business — not only can you take your ideas more quickly to the market, you can do so at lower costs and without the traditional barriers in hiring skilled workers. Talented contractors are now available via the “human cloud” and are ready to help you build and operate your company. Here's how your small - or medium-sized business (SMB) can gain from it.

Foundr Magazine’s Editor-in-Chief and Publisher Nathan Chan started a ‘passion project’ that led him to interview some of the most influential entrepreneurs around the world, which he shared through his monthly digital publication.

For Mr. Chan, the launch of this successful project would not have been possible if it wasn’t for human cloud service Elance, a freelancing platform that allowed him to leverage overseas talent and build a solid team of graphic designers, audio/video editors, and writers. All tasks and projects for each issue of his magazine are run via the platform, which also conveniently processes payments for his contractors.

Just like Mr. Chan, many business owners are shifting their labor sources from local to global. According to an online survey by social project manager Wrike, close to 44% of business owners predict a rapid shift to distributed teams within their companies.

They believe technology makes their virtual teams just as efficient as if their members were collaborating in one office. Remote collaboration via the human cloud is indeed a game-changer that benefits companies, such as startups, that are inclined to spend fewer resources to build their business infrastructure.

What is the “human cloud?”

The human cloud is a working platform where staff performs white-collar tasks from any location and on any device. Collaboration, file sharing, or discussions on projects are done in a flexible and productive manner, rewarding team members solely for their output. Although having a virtual workforce comes with a few challenges, overcoming them can yield great benefits for SMBs.

Benefits of hiring on the human cloud

Low cost – The human cloud helps save time and money spent on traditional employment processes. Hiring is fast and easy; you pay for the skills you need on a transactional basis, as opposed to paying a high monthly wage on physically hired talent who may have too much idle time.

No overhead – Hiring on the human cloud requires no overhead for office space, thereby enabling firms to stay lean and profit-focused. By becoming “virtual,” teams can work independently from their homes or anywhere.

Get skills on-demand – Employers can contract for micro-tasks, such as copying text from business cards, to larger tasks like selling products for a fee, to even more complex projects such as software design and programming.

Global talent pool – Today, even startups can be ‘multinational’, i.e., they are no longer limited by geography in finding key talent with specialized skills. A good idea can come from just about anywhere and can be performed and delivered from anywhere.

Easy collaboration – Using an online platform gives SMBs the ability to manage projects through virtual workrooms. Wrike’s survey revealed that collaboration software is extremely important and even mission-critical for remote teams to work efficiently.

As more startups and SMBs become familiar (and comfortable) with the advantages of the human cloud, the future of work means that location is not the most important factor in determining who will contribute to your business’s success. A worldwide network of online contractors is now ready to serve you with the qualifications, skill sets, and shared enthusiasm you seek to turn ideas into valuable products or services.

For more information on how to leverage cloud technologies or collaboration software, please get in touch with any of our cloud specialists.

Published with permission from TechAdvisory.org. Source.

The post Exploring the human cloud’s benefits appeared first on Complete Technology Resources, Inc..

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Engaging types of video content for your customersWe have entered a post-text world. This means multimedia has dominated every channel making written content like standard blogs out of style. This means you need to update or completely reinvent your video content such as video blogs (vlogs), which are being used to engage customers. Take a look at these types of video content. […]

The post Engaging types of video content for your customers appeared first on Complete Technology Resources, Inc..

Engaging types of video content for your customers

We have entered a post-text world. This means multimedia has dominated every channel making written content like standard blogs out of style. This means you need to update or completely reinvent your video content such as video blogs (vlogs), which are being used to engage customers. Take a look at these types of video content.

Business introduction/Behind-the-scenes

If your company lacks an online presence, one of the best things you can do is give customers direct access to your staff and your product. Take your viewers on an office tour and show them how a product is made, or even broadcast your business’s launch event.

Make sure to invite as many viewers as you can, but remember most live broadcasts can be saved and viewed later. You’ll likely want to keep the video available after it’s finished.

News and trending topics

Current and live events are great not only because they’re fresh but they also give your audience something to share.

Facebook Live and Instagram stories allow people and businesses to share recent information, trending news, and other relevant stories. For example, a live coverage of your cooking show would allow you to engage your viewers by inviting them to participate in a live Q & A activity.

These features could instantly reach millions of viewers in a span of a few seconds.

Ask me anything (AMA)

Depending on your product or service, you may be getting a lot of conceptual questions about innovative ways to use it, what direction the company is heading, and so forth. There’s no better way to address these questions than to do so in a personal and unscripted AMA segment.

If there’s a good turnout, make sure to keep questions and answers moving in relevant and interesting directions. There’s nothing wrong with updating everyone on what you had for breakfast, but addressing service bugs or product feature requests is going to be a lot more beneficial for wider audiences.

How-tos

Whether it’s a soon-to-be-released product or a simple rehash of an existing one that’s getting lots of support requests, there’s no better way to guide customers than thorough how-to videos.

Not only do these show existing clients the best way to use your product or service, it also allows potential customers to see both your product and your customer service philosophy in action. Saving these videos can be invaluable as you continue to get questions on the product or service outlined in these videos — it’s an easy way to build a video reference library for sales and support.

Webinars

Webinars are events held on the internet and are attended by an online audience. They allow for online participation thanks to audio and video feeds.

In addition to video images, presentation slides can be broadcast and run in sync with the rest of the presentation. You can also make use of the screen capture functionality to show your viewers an application or website. Webinars also offer various interactive opportunities such as chat, polls, surveys, and tests,

Live broadcast announcements

Whether on Twitter or Facebook, post live broadcast updates about an upcoming product or service to make your announcement far more interesting and personal than a press release or faceless status update.

Text-based announcements and pre-recorded videos severely limit how you address the "fine print" questions from customers. Think of live broadcasts as a chance to hold your own personal press briefing and address questions after your scripted announcement.
Social media reports that Facebook users spend three times longer watching live broadcasts than pre-recorded video. Combine that with Facebook’s announcement that live videos are more likely to be promoted to the top of news feeds and you’d be crazy not to utilize live broadcasts.

There are a handful of different services to use for live video broadcasting and deciding which one is the best for you can depend on a lot of different variables.

Promotional videos

Use social media to promise a special promotion to anyone who tunes in to a live broadcast. Your promotional videos should portray your business in a positive light and make people want to buy from you.

Many companies use influencers nowadays to attract more people. This is a quick way to gain the attention of potential customers, especially those who are hearing about your product or service for the first time. A familiar face is almost always a quick way to earn someone’s trust.

Remember that promotional videos should be straight to the point and should last no longer than 10 to 15 minutes at most.

Call us with any of your questions and we’ll be happy to assist you in adding value to your business with today’s best live video services.

Published with permission from TechAdvisory.org. Source.

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Set up Windows 10 on your laptopNow that you bought a new laptop, what should you do with it first? All you have to do is go through Windows 10's setup, and you're done, right? Not really. Your computer is not technically ready for action until you do some customization. Let's get the ball rolling with the following tips. #1 Check […]

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Set up Windows 10 on your laptop

Now that you bought a new laptop, what should you do with it first? All you have to do is go through Windows 10's setup, and you're done, right? Not really. Your computer is not technically ready for action until you do some customization. Let's get the ball rolling with the following tips.

#1 Check for updates 

Your new laptop should check for updates automatically, but you can also check manually. Just click the gear icon above the Start button to go to the Settings, choose Update & Security > Windows Update, and then click Check for updates. (Or, just type “updates” into the search box, and click Check for updates.)

#2 System restore

If something goes wrong with your laptop, you can save a lot of time if you have a “restore point,” which is like a backup of your entire operating system. To set up a restore point, search for “restore” from the taskbar and click Create a restore point. You’ll be taken to the System Protection tab of the System Properties window.

From there you can choose what you want to be included in the backup and then click the Configure button. Select the radio dial to “Turn on system protection” if it’s not already on. And then you can choose how much disk space to reserve, usually no more than 2 or 3 percent.

#3 Power plan

If you want to prolong your laptop’s battery life, one of the best things you can do is switch the Power Saver, High Performance, and Balanced power plans based on your needs. To choose a plan, right-click the battery icon in the lower-right corner of your screen and click Power settings. Next, click Additional power settings to select a power plan.

#4 App installation tolerance level

To restrict which apps can be installed on your laptop, you can disallow anything that isn’t in the Windows Store. Go to Settings > Apps > Apps & features, and you can choose whether to permit installations from only the Windows Store, any app installations (with a warning), or unrestricted app installations. 

#5 Remove bloatware

Vendors package new laptops with lots of trial apps, which are mostly unnecessary and unwanted software called bloatware.

Windows 10 offers an easy way to see which apps are installed on your new laptop and a quick way to uninstall those you don’t want. Head to Settings > Apps > Apps & features and peruse the list. If you don’t want an app and are 100% certain your computer doesn’t need it, click the Uninstall button.

#6 Anti-ransomware

Ransomware is a form of malicious software (or malware) that makes all your data inaccessible until you pay a fee to hackers.

To combat it, type “Windows Defender Security Center” into the search bar at the bottom of your screen, click it and go to “Virus & threat protection”. Here, you’ll be able to enable a new option called “Controlled folder access,” which protects you against ransomware attacks. By default, the Desktop, Documents, Music, Pictures, and Videos folders are protected, but you can add others too.

Do you know what settings to change and update to optimize your laptop? This article barely scratches the surface of Window 10’s security and efficiency settings. Call us today for a quick chat with one of our Microsoft experts about taking your operating system to the next level.

Published with permission from TechAdvisory.org. Source.

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