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Can malware affect your Mac?Malware creators will target anyone and everyone, including Mac users. So even though Apple computers are less vulnerable than Windows PCs, they are not completely impervious to cyberattacks. Read on to find out the different threats you should protect your Mac against, as well as signs that your computer has been compromised. What are the […]

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Can malware affect your Mac?

Malware creators will target anyone and everyone, including Mac users. So even though Apple computers are less vulnerable than Windows PCs, they are not completely impervious to cyberattacks. Read on to find out the different threats you should protect your Mac against, as well as signs that your computer has been compromised.

What are the threats that can affect your Mac?

There are several forms of malware that hit Apple products, and their effects can range from ones that are merely annoying to downright destructive.

  1. Adware – These are unwanted programs that bombard users with pop-up advertisements. Some malicious adware piggyback spyware like keyloggers and keyboard sniffers onto their deployment protocols, allowing them to record your typing habits and monitor your browsing behavior.
  2. Sniffers – These are usually designed to detect certain words on a web page and in a person’s typing pattern in order to trigger the keylogger. For instance, when you type your password, sniffers can activate the keylogger to copy the information you type and steal your login details.
  3. Trojan horses – These can infect both Macs and PCs, and they are often deployed through fake software installers or unsecured updates. They parade as legitimate software that actually contain a nasty surprise once installed. A notorious Trojan horse for Macs is the MacDownloader, which attempts to steal personal data stored in iCloud Keychain.
  4. Macro viruses – These attack computers by running a code that can take screenshots, format hard drives, corrupt files, deliver more malware, and access webcams and microphones. They are triggered when a user opens an infected macros-enabled file, hence the name.
  5. Ransomware – Macs managed to hold off ransomware for a while, but nowadays, even they can be vulnerable to it. KeRanger was one of the first big ransomware outbreaks in Macs. After remotely encrypting the computer and hibernating for three days, KeRanger would issue a .txt file containing instructions for decryption in return for one bitcoin.

Telltale signs your Mac is infected

Now that you know what kinds of malware your Mac could be affected with, here are some ways to tell if your computer is infected with one:

  1. Pop-up ads – If you’re seeing more pop-ups on your computer than usual, your computer is probably infected. An unusual amount of banner ads and pop-ups may mean that your computer is due for an update and/or a virus scan.
  2. Slowness – Mac users fear one thing above all: the spinning wheel of death. This little rainbow-colored spinning cursor wheel indicates that the computer is having trouble processing at usual speeds. This slowness can often be caused by overwhelming requests from simultaneous processes — likely of dubious origin — running in the background.
  3. Browser issues – Viruses sometimes do weird things to Safari or Google Chrome such as change its homepage or redirect a preset landing page to a site you’ve never seen before. If your browser starts behaving oddly, crashes regularly, or is often unresponsive, your Mac might have a virus.

Computer security is a matter of importance no matter what operating system you use. Reach out to our experts for an assessment of your network today.

Published with permission from TechAdvisory.org. Source.

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5 Wi-Fi issues and how to fix themIt’s difficult for businesses these days to operate without a good Wi-Fi connection. Having a fast, secure, and reliable connection enables quick response times and customer satisfaction. But what if your Wi-Fi refuses to work? Let’s take a look at five common Wi-Fi issues and how you can easily resolve them. Range constraints Wi-Fi works […]

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5 Wi-Fi issues and how to fix them

It’s difficult for businesses these days to operate without a good Wi-Fi connection. Having a fast, secure, and reliable connection enables quick response times and customer satisfaction. But what if your Wi-Fi refuses to work? Let’s take a look at five common Wi-Fi issues and how you can easily resolve them.

Range constraints

Wi-Fi works via radio waves that are typically broadcast from a device known as a router. To avoid a weak signal in your office, make sure that your router is placed in a centralized location and not hidden in the farthest corner of your facility. The Wi-Fi antennas must also be either in a fully horizontal or vertical position for optimal signal distribution.

Note that Wi-Fi range constraints can also be due to interference, so if your office is situated in a highly populated area, try changing your router’s channel.

Slow internet speed

Despite having high-speed or fiber optic internet, slow load times can still occur from time to time. To eliminate this, try the following:

  • Place your router in the same room as your computers.
  • Add more routers to better accommodate a high number of connected devices.
  • Limit the use of bandwidth-intensive applications and websites such as Skype, Dropbox, YouTube, and Facebook.
  • Disable your router’s power-saving mode.
  • Create a new router channel to avoid network bottlenecks.

Connection issues

It can be frustrating when the Wi-Fi network shows up on your device but you just can’t seem to connect to it. To solve this issue, try these fixes:

  • Determine whether your Wi-Fi connection or internet service is the problem. To do this, plug in an Ethernet cable directly to your laptop. If you get a connection, then the issue is on your end.
  • Reset your router. Use a paperclip or a pen to hold down the reset button for about 30 seconds.
  • Reboot your device.
  • Call your internet service provider if none of these fixes work.

Unstable connection

Random Wi-Fi connection drops can happen occasionally. If this is a constant nuisance in your office, try moving your router to a different spot or room. Avoid having multiple routers in the same location as well, as this can confuse your device.

Network not found

Your Wi-Fi network may not appear on your devices if your router is glitching. To fix this issue, try disconnecting the router from the power source and waiting at least 30 seconds before reconnecting it. You may also need to check how old your router is. If it’s more than three years old, then that may be what's causing the connectivity problems. Replacing your router with a newer model should solve the issue.

Implementing these tips will help you avoid serious downtime caused by Wi-Fi issues. However, if you prefer to have a dedicated technology provider handle these for you, give us a call and we’ll be happy to help.

Published with permission from TechAdvisory.org. Source.

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Is your VoIP system being hacked?Many businesses have switched from traditional phone systems to a Voice over Internet Protocol (VoIP) system. This is because VoIP offers more benefits including cost reduction, mobility, and scalability. But just like any device that’s connected to the internet, VoIP phones can be at the receiving end of a cyberattack. Here’s how you can tell […]

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Is your VoIP system being hacked?

Many businesses have switched from traditional phone systems to a Voice over Internet Protocol (VoIP) system. This is because VoIP offers more benefits including cost reduction, mobility, and scalability. But just like any device that’s connected to the internet, VoIP phones can be at the receiving end of a cyberattack. Here’s how you can tell if your VoIP system is compromised.

1. Irregularities in your call history

If you notice multiple calls being made or coming from unfamiliar locations or numbers, it's usually an indication that your VoIP system may be under attack. Ask for a detailed copy of your call logs from your service provider so you can identify calling patterns that will allow you to pinpoint any irregularities.

2. Redirection to malicious sites

Being redirected to other — often potentially malicious — sites while browsing the internet is a telltale sign that your VoIP system is being hacked. Hackers may also install browser extensions and toolbars without your knowledge. To keep your VoIP system safe, run regular anti-malware scans and always log out of your VoIP account when you’re done using it.

3. Webcams and microphones starting on their own

Webcams and microphones make VoIP phones better than traditional landlines, but cybercriminals can use these features to infiltrate your network. Hackers can use your VoIP's webcams and microphones to spy on your business, record conversations, and collect private information. If you notice your VoIP phone’s webcam and microphone behaving strangely, report it immediately to an IT specialist or your managed IT services provider (MSP) to see if your VoIP system is being breached by a cybercriminal.

4. Fake antivirus messages pop-ups

When you or your employees see pop-up messages that say your system is infected and needs to be scanned while your VoIP system is on, do not click on those messages. They may be a sign that a hacker has already infiltrated your system. It's best to have your system administrator or MSP shut down the network so they can identify the source of the pop-ups and scan your system for any malware.

5. Sudden increase in VoIP bills

One benefit of having a VoIP system is a lower monthly bill compared to a landline service. So if you see a sudden spike in your monthly bill, it’s probably a sign that your VoIP system has been hacked. When cybercriminals infiltrate your VoIP network, they can make unauthorized calls to premium numbers without your knowledge.

Safeguarding your VoIP network from cybercriminals requires best-in-class security solutions and security awareness training. For more ways on how you can protect your VoIP system, contact us today.

Published with permission from TechAdvisory.org. Source.

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5 Tips to work smarter in OutlookMicrosoft Outlook comes with a raft of features that make managing your busy schedule and boosting your productivity easier. If you find Outlook’s myriad capabilities a little overwhelming, don’t worry — these tips and tricks will have you using Outlook like a pro in no time. Organize your inbox Is your Outlook inbox getting a […]

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5 Tips to work smarter in Outlook

Microsoft Outlook comes with a raft of features that make managing your busy schedule and boosting your productivity easier. If you find Outlook’s myriad capabilities a little overwhelming, don’t worry — these tips and tricks will have you using Outlook like a pro in no time.

Organize your inbox

Is your Outlook inbox getting a little too cluttered for your liking? Use the Clean Up feature to tidy up your inbox.

From your inbox, click the Home tab and choose from one of three Clean Up options:

  • Clean Up Conversation – reviews an email thread or a conversation and deletes redundant messages
  • Clean Up Folder – reviews conversations in a selected folder and deletes redundant messages
  • Clean Up Folder & Subfolders – reviews all messages in a selected folder and any subfolders, and deletes redundant messages in all of them

Ignore conversations

Besides redundant messages, group conversations that aren’t relevant to you can clutter up your inbox. The Ignore button helps you organize your inbox and focus on relevant emails.

To activate this feature, select a message, then click Home > Ignore > Ignore Conversation. Alternatively, you can open a message in a new window and click Ignore under the Delete function. You can easily revert this action by going to the Deleted Items folder and clicking Ignore > Stop Ignoring Conversation.

Send links to files

This function is especially useful when you need to send large files to your coworkers or clients. You can send a link to the file instead of the file itself as well as set permissions to allow recipients to edit and collaborate on linked files in real time.

To do this, upload the file you wish to send to OneDrive. Then from the message box, click Attach File > Browse web locations > OneDrive.

Tag contacts

To get the attention of a specific person in a group email or meeting invite, use the @Mention function. This works particularly well for emails sent to multiple recipients or if you want to convey the urgency of your message.

In the body of your email or invite message, type the @ symbol followed by the name of the person you want to tag (e.g., @johndoe). Doing so will highlight the name in the message and automatically add it to the To line of your message.

You can also search for messages you’re tagged in by selecting Filter Email from the Home tab, and then clicking Mentioned.

Add notes to emails

With Outlook, you can add sticky notes to specific parts of an email. To add a sticky note, simply drag your cursor to highlight your chosen text in the email, and then release the mouse button to trigger a pop-up object menu. On that object menu, select Add Note. This will open a OneNote feed within Outlook, where you can add text or images to your sticky note.

Schedule a Teams meeting

Teams is Microsoft’s unified communication and collaboration platform, and it includes the Outlook add-in. This feature allows you to set up Teams meetings directly from Outlook. It also lets you view, accept, or join meetings while in either app.

To schedule a Teams meeting on Outlook, follow these steps:

  1. Switch to the calendar view on Outlook. Click the New Teams Meeting tab.
  2. Add individual participants or entire contact groups to the Required or Optional fields.
  3. Type in the topic, start time, and end time of the meeting. There’s no need to add the dial-in phone numbers and conferencing IDs to the invite, as Outlook does this automatically for you.
  4. Create a message inviting the recipients to the meeting, then click Send.

Share emails to Teams

With Outlook, you can easily share an email from your inbox directly to a specific Teams channel. To do that, follow these steps:

  1. Select the email you want to share.
  2. Click the Share to Teams button.
  3. On the Share to Microsoft Teams pop-up menu, type the name of the person or channel you want to share to. Check the “Include attachments” tickbox if you want to include the email’s attachments.

These are just some of the things you can do to improve your Outlook experience. For more on how to get the most out of Outlook and other Microsoft products, drop us a line today.

Published with permission from TechAdvisory.org. Source.

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