508-909-5961 [email protected]

Steps to implementing a proactive cybersecurity strategyDespite the large number of cybersecurity incidents being reported every day, many businesses still fail to put adequate cybersecurity measures in place to keep their data and operations secure. If you’re looking to beef up your company’s cyber defenses, consider a proactive cybersecurity strategy. Learn what proactive cybersecurity is and how it can help protect […]

The post Steps to implementing a proactive cybersecurity strategy appeared first on Complete Technology Resources, Inc..

Steps to implementing a proactive cybersecurity strategy

Despite the large number of cybersecurity incidents being reported every day, many businesses still fail to put adequate cybersecurity measures in place to keep their data and operations secure. If you’re looking to beef up your company’s cyber defenses, consider a proactive cybersecurity strategy. Learn what proactive cybersecurity is and how it can help protect your organization.

What is proactive cybersecurity?

Traditional cybersecurity is reactive — your IT team or managed IT services provider (MSP) will be alerted of a cyberattack after it has happened, leaving them to alleviate the impacts. In contrast, proactive cybersecurity is preventative — it takes into account all potential threats and seeks to identify vulnerabilities so that they can be addressed before they lead to larger, downtime-causing issues.

Many organizations have adopted proactive cybersecurity measures along with reactive ones and are now reaping the benefits, including the ability to stay one step ahead of cyberthreats and improved data compliance.

How to implement proactive cybersecurity

In adopting a proactive approach to cybersecurity in your organization, you must follow these steps:

  1. Understand the threats you’re facing
    Before you can work toward preventing cyberattacks, you must know exactly what you’re up against. Seek the help of your in-house IT staff or MSP in identifying the types of attacks that are most common in your industry.
  2. Reevaluate what it is you’re protecting
    Once you have a list of the biggest threats to your organization, you need to take stock of how each can damage the various components of your network. Map out every company device that connects to the internet, what type of data they have access to (regulated, mission-critical, low-importance, etc.), and what services are currently protecting those devices.
  3. Choose proactive cybersecurity measures to put in place
    Depending on the risks and assets uncovered in steps 1 and 2, your IT team or MSP may recommend any of the following measures:
Proactive measure What it entails
Security awareness seminars for all internal stakeholders Train everyone from the receptionist to the CEO about effective security practices such as password management, proper mobile device usage, and spam awareness.
Updated anti-malware software or cloud-based service Protect your data and systems against the latest and most menacing malware.
Routine software patches and upgrades Minimize the chances of leaving a backdoor to your network open.
Web filtering services Blacklist dangerous and inappropriate sites for anyone on your network.
Perimeter defenses (e.g., intrusion prevention systems and hardware firewalls) Scrutinize everything trying to sneak its way in through the borders of your network.
Policy of least privilege Limit users’ access only to the data they need to fulfill their tasks.
Data segmentation Rank data according to sensitivity and build micro-perimeters around high-value datasets.
Full-disk encryption Make data stored in computers and portable devices unreadable so that if these machines are stolen, the files they have inside remain secure.
Virtual private networks Make data transmitted across unsecured connections unreadable so that intercepting it would become futile.
Strict access controls Prevent unauthorized access to accounts by using strong passwords, multifactor authentication, and auto screen locks and logouts for idle users. 
AI-powered network monitoring Identify suspicious user and software behaviors such as employees accessing files outside their departments.

If you’re looking to implement a proactive cybersecurity strategy to protect your business’s critical systems, give our professionals a call today. We’ll assess your needs and recommend the best, most effective solutions to address them.

Published with permission from TechAdvisory.org. Source.

The post Steps to implementing a proactive cybersecurity strategy appeared first on Complete Technology Resources, Inc..

Read More

Consider these factors when choosing a new mouseAre you looking to replace an old mouse that has gone out of style, is lacking new features, and is slowing your work down? If so, you need to pick one that’s durable, comfortable, and easy to use so you can work more efficiently. These tips for picking a mouse can help in your search. […]

The post Consider these factors when choosing a new mouse appeared first on Complete Technology Resources, Inc..

Consider these factors when choosing a new mouse

Are you looking to replace an old mouse that has gone out of style, is lacking new features, and is slowing your work down? If so, you need to pick one that’s durable, comfortable, and easy to use so you can work more efficiently. These tips for picking a mouse can help in your search.

Cabled or wireless?

First of all, when planning to purchase a new mouse, it’s important to consider whether to get a wired or a wireless mouse.

A wireless mouse is generally more comfortable to use since your range of movement isn’t limited by a cable, and it’s portable. However, a wireless mouse can have latency and connectivity issues, making it frustrating to use at times. Sometimes, a wireless mouse can also interfere with other wireless devices nearby. Using it requires batteries, which can cause problems when the battery gets drained. And if you use the same mouse for both work and home computers, you run the risk of losing the tiny USB receiver for your wireless mouse when you travel to and from the office.

On the other hand, a wired mouse is cheaper and easy to plug and play. One major problem you’ll have to worry about is dealing with tangled wires. So when you’re deciding on a new mouse, think about whether you’re looking for comfort or convenience.

Ergonomics matters

You’re going to be using the new mouse for a while, so it’s important to choose one that feels comfortable in your hands. When deciding on the right mouse, focus on the size and the grip of the device. The size of the mouse usually comes down to hand size; someone with smaller hands will find a larger mouse quite unwieldy.

Certain mice can also accommodate different types of grips — fingertip grip, palm grip, and claw grip. Users who want high-precision control of their cursor should opt for a mouse with fingertip grip, those who value comfort should get a palm grip mouse, and if you want both control and comfort, the claw grip mouse is the way to go. Many gaming mice have unusual designs aimed at improving response time and usage efficiency, so look into those as well.

Dots per inch (dpi)

Higher sensitivity is necessary for precise mouse movements, especially if you’re editing images, videos, or audio files. A mouse with 1200 dpi or greater guarantees finer, sharper control.

Although mouse specifications like dots per inch might be the last thing on your mind when it comes to buying new hardware, it still pays to consider your own comfort. A good mouse with the right fit can make you more efficient and reduce the risk of injury.

If you need assistance setting up the best hardware for your company, don’t hesitate to give us a call. We’ll be happy to help.

Published with permission from TechAdvisory.org. Source.

The post Consider these factors when choosing a new mouse appeared first on Complete Technology Resources, Inc..

Read More

Increase VoIP uptime with these tipsA reliable, efficient, and effective telecommunications system is critical to your ability to generate and nurture leads, communicate with vendors, and provide top-notch customer service. If that system were to break down, even for just a day, you could suffer significant losses in productivity, profits, and customer trust. For this reason, you should secure your […]

The post Increase VoIP uptime with these tips appeared first on Complete Technology Resources, Inc..

Increase VoIP uptime with these tips

A reliable, efficient, and effective telecommunications system is critical to your ability to generate and nurture leads, communicate with vendors, and provide top-notch customer service. If that system were to break down, even for just a day, you could suffer significant losses in productivity, profits, and customer trust. For this reason, you should secure your Voice over Internet Protocol (VoIP) telephony systems with the following strategies.

Choose your provider wisely

When choosing which VoIP system to adopt for your company, carefully evaluate the service level agreements offered by each provider. Inquire about the provider’s security and availability guarantees and how these will be achieved.

Ideally, you must partner with the firm that can host your VoIP systems in facilities that are safe from local disasters such as flash floods or earthquakes. Your provider should also employ advanced network security solutions to protect your calls and data.

Invest in VoIP monitoring services

Before implementing any of the next two VoIP continuity solutions, install a third-party VoIP monitoring service to keep tabs on the status of your phone system. This tool will identify all network issues disrupting your phone system, enabling you to resolve them quickly.

Have a backup broadband line

Since VoIP solutions are dependent on internet connections, you should have a backup or alternate internet service provider (ISP) in case your main network goes down.

Have one ISP dedicated to your VoIP service and another supporting your main computer network. Once you’ve installed both networks, you can then program them to automatically transfer services to the other should one network fail. Thus, if your main phone network goes down, your VoIP solution switches to the other network and suffers no interruptions.

Of course, subscribing to two separate ISPs will increase your internet expenses. But if you perform a cost-benefit analysis, you’ll find that the cost to maintain both is far less than the cost of downtime in case your only ISP were to fail.

Route calls to mobile devices

Cloud-based VoIP solutions allow you to choose where you receive your calls with call forwarding — a feature that automatically reroutes incoming calls to other company-registered devices. This enables staff to receive work-related calls when they’re out of the office on a remote assignment, working at home, or when your main office is hit by a local disaster or network outage.

To benefit from this feature, register all employee mobile devices to your VoIP system and configure such devices to receive rerouted calls. Don’t forget to set policies for remote working. For instance, you should forbid staff from connecting to public Wi-Fi networks because this can put them at risk of cybercriminals eavesdropping on VoIP conversations.

Test your continuity measures regularly

There’s little value in VoIP continuity and disaster recovery strategies if they end up failing when you need them the most. Test your VoIP service and check whether contact details are up to date, call forwarding features are routing calls to the right devices, and your backup internet service works. Ultimately, your goal is to find flaws in your strategies and make the necessary adjustments to avoid potential hiccups from occurring in the future.

If managing VoIP is too time-consuming and complex, call our professionals today. We design, implement, test, and monitor powerful, disaster-proof VoIP phone systems to ensure your communications are always online.

Published with permission from TechAdvisory.org. Source.

The post Increase VoIP uptime with these tips appeared first on Complete Technology Resources, Inc..

Read More

How to get the best out of Microsoft WordMicrosoft Word has long been regarded as one of the best document processing applications in history. And Microsoft isn’t resting on its laurels, as it continues to bring more features for users to enjoy. Here are some productivity features you should take advantage of. Work online Don’t have the Word app on your computer, tablet, […]

The post How to get the best out of Microsoft Word appeared first on Complete Technology Resources, Inc..

How to get the best out of Microsoft Word

Microsoft Word has long been regarded as one of the best document processing applications in history. And Microsoft isn’t resting on its laurels, as it continues to bring more features for users to enjoy. Here are some productivity features you should take advantage of.

Work online

Don’t have the Word app on your computer, tablet, or smartphone? Go to office.com, sign in with your Microsoft account, and open Word Online, the web version of Word. This is particularly useful for users who have limited free storage space on their devices, as the Word app can be pretty hefty in terms of storage space (2.11 GB for Windows and 1.2 GB for Mac). It allows for the same level of functionality without the storage burden.

Collaborate effectively

You and your colleagues can now edit the same Word document simultaneously and in real time. Simply save the document to your Microsoft OneDrive account, click Share, and send the link to the file to your coworkers. People with the link can access and edit the document using the Word desktop app or Word Online.

Maintain editorial control

Use the Track Changes function of Word to monitor all edits made to your document. To turn on Track Changes, click on the Review tab, and then select Track Changes. You will then be able to view all changes made to the file by every user, and you will also have the ability to reject or accept suggestions and edits as you see fit.

Use Smart Lookup for research

The Smart Lookup feature helps you do online research while you’re working on a document — no need to open another tab and type in a query. Simply highlight and right-click the word or phrase you want to look up, and select Smart Lookup from the menu that appears. Word uses Microsoft’s Bing search engine to conduct a search on the selected word or phrase, and displays the results in a pane that appears on the right side of your screen.

Format your documents

The Styles gallery contains predefined formatting options for text. You can also add your own styles, or those you use frequently, to the gallery. By saving your own style preferences, you can apply them anytime without having to manually format everything. Just follow these steps:

  1. Select the text you want to format as a new style (e.g., a heading or a certain phrase).
  2. Specify the formatting you want on the mini toolbar that appears. For instance, click Bold and Red if you want the text to appear as such.
  3. Click the More arrow in the lower-right corner of the Styles gallery. Select Create a Style. This will open the Create New Style from Formatting dialog box.
  4. Give the style a name and click OK. Your new style will appear in the Styles gallery, ready for you to use anytime.

Search and use images quickly

With Word, there’s no need to open your browser to look for images for your document. Just place the cursor in the area where you want to insert the photo, click the Insert tab and select Online pictures (type “clip art” in the search box if that’s what you need), select an image, then click Insert.

Edit PDFs

Word’s PDF editing function allows you to make quick changes to PDF files without having to download and use a PDF editing app or software. But before you can edit a PDF file in Word, you have to convert it to a file format that Word can display. To do that, follow these steps:

  1. Click File > Open > Browse
  2. Choose the PDF file you want to edit, then click Open
  3. Click OK to make a copy of the PDF file and convert its contents into a format that can be opened in Word. (Note: The original PDF will be preserved.)
  4. Make edits to the copy of the PDF file.
  5. When you’re done, click File > Save as > PDF

Microsoft is constantly rolling out nifty new features for its popular word processor. To stay updated on the latest Word features and functionalities, reach out to our Microsoft experts now.

Published with permission from TechAdvisory.org. Source.

The post How to get the best out of Microsoft Word appeared first on Complete Technology Resources, Inc..

Read More