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Android phones at risk of Malware

The average smartphone user tends to be more concerned about their phone’s physical safety than the threat of malware. Malware and other forms of cyberthreats may be more common in desktops and laptops, but disregarding other devices can lead to disaster.

The post Android phones at risk of Malware appeared first on Complete Technology Resources, Inc..

Android phones at risk of Malware

The average smartphone user tends to be more concerned about their phone’s physical safety than the threat of malware. Malware and other forms of cyberthreats may be more common in desktops and laptops, but disregarding other devices can lead to disaster.

Mobile malware MO

Mobile malware can be as harmful to a business’s network as infected desktops and laptops. Potential problems include overcharges on phone bills, stolen data, intercepting messages, tricking users with phishing attacks, and sending fake notifications to one’s contact list.

Most malware comes from applications downloaded from third-party app stores and give hackers access to passwords, user account information, and other sensitive personal data. Since many business users link their Android devices to each other, malware could transfer from one device to the next.

Who is responsible?

The burden doesn’t fall solely on smartphone users. App stores such as Google Play Store are responsible, too, such as in the case of the malware-ridden banking and weather apps that were downloaded from the Google Play Store. In these cases, the companies that were affected were urged to provide updates regarding the malicious apps so they could be removed from the store.

How to avoid being victimized by malware

The Google Play Store isn’t 100% secure, but downloading from established app stores -- and not from little-known and less secure ones -- reduces the probability of downloading malicious apps. In cases when an infected app makes its way to the store and starts getting lots of downloads, Google will be quick to remove it from the store and make everyone aware of it.

Despite app stores’ best efforts, it’s nearly impossible to prevent mobile malware from getting through to the store. That’s why it pays to read user reviews where infected users post detailed warnings. Also, regularly updating your mobile device’s operating system and security software helps prevent infection as the latest versions of those are patched against the latest known threats in app stores and elsewhere online.

Malware doesn’t discriminate, so regardless of your computer or mobile device of choice, it will find a way to infect you if your software isn’t up to date. To find out whether your business devices are safe and fully protected, consult our cybersecurity experts today.

Published with permission from TechAdvisory.org. Source.

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What is Virtualization as a DR solution?

Most business owners don’t think of Virtualization when talking about Disaster Recovery (DR). However, virtualization actually serves as an effective disaster recovery plan. Here’s a breakdown for those unfamiliar with how the one can serve as a reliable way of implementing the other.

The post What is Virtualization as a DR solution? appeared first on Complete Technology Resources, Inc..

What is Virtualization as a DR solution?

Most business owners don’t think of Virtualization when talking about Disaster Recovery (DR). However, virtualization actually serves as an effective disaster recovery plan. Here’s a breakdown for those unfamiliar with how the one can serve as a reliable way of implementing the other.

Unlike tape backups, Virtualization restores your entire system in four hours or less by recovering your backed up servers, operating systems, and applications via the internet. This means you’ll lose fewer critical files due to minimal downtime and can resume normal operations promptly.

While the speed of virtualized backups might sound alluring, there are a few key points you should be aware of before moving forward.

  • Backup location for critical data – Where do you want your critical resources to be stored? Do you want it stored on tapes, disk technologies, or virtualized servers? Even if you choose virtual machines as your main backup plan, it’s highly recommended to back up your critical data on multiple sources to lower data loss risks and ensure fast recovery.
  • Data to be backed up – If you decide to back up your critical data on virtual machines, you should figure out which data you want to store and designate specific virtualized servers to store them. In case a disaster does happen, you’ll know immediately where your backups are and can retrieve your data quickly to get your business up and running again fast.
  • Systems to be virtualized – You should also identify and back up critical applications that’s necessary for your business’s operations, such as email, Microsoft Office programs, and other in-house applications. Once identified, you should remember to virtualize and store them off-site for seamless disaster recovery when your local servers fail.

If you choose Virtualization as part of your Disaster Recovery solution, make sure your backups are monitored regularly so they’re up-to-date in the event of a disaster.

Besides Disaster Recovery, there are many other benefits to Virtualization. Your business can reduce the amount of servers and other hardware in your office, lower electricity expenses, spend less time maintaining on-site servers, and save money in the process. Consider Disaster Recovery as a nice bonus that’s included with these benefits.

Curious to learn how else Virtualization can benefit your business? Interested in a dedicated Disaster Recovery solution? Call us today and discover how our experts can protect your organization and save you money.

Published with permission from TechAdvisory.org. Source.

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Here are more VoIP features you can use

The many features available for VoIP may overwhelm and confuse you. You might even overlook a lot of them. How do you keep track of all its applications and functions? We’ve compiled a list of features included with your VoIP service that often go unnoticed.

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Here are more VoIP features you can use

The many features available for VoIP may overwhelm and confuse you. You might even overlook a lot of them. How do you keep track of all its applications and functions? We’ve compiled a list of features included with your VoIP service that often go unnoticed.

Busy lamp field

The busy light notifies you when people can’t take your call. You avoid disrupting someone from an important phone call, and you can choose to wait or call someone else. You can manage your call times more efficiently, especially if you make several calls a day.

In-call coaching

Train your employees on how to speak with clients over the phone using add-on services like Barge and Whisper. Barge enables you to silently monitor your employee’s phone conversation, while Whisper allows you to coach your employees during a call, without the customer hearing you.

Hot desking

It lets you transfer your phone settings and preferences over to another IP device. Any available IP phone can become your “personal” phone when needed.

Hold Music

Make waiting more tolerable for your customer with hold music that’s tailored to your brand's identity. It also reassures your caller that their call is being redirected, instead of hearing just dead silence.

Hidden conferencing features

VoIP video meetings have features that can mute other people, organize internal voting systems, and more.

Hands-free dialing

Save time looking for someone in your phonebook by adding a call button above someone’s email address.

Call screening

It displays the caller ID on your device, so you can ignore or pick up the call.

Click-to-call

This website widget makes it convenient for your customers to call you by simply clicking on a button on your page.

Analytics

This function provides an analysis of your VoIP usage, giving important details like: Who calls you the most, who you call the most, and your customers’ geographical distribution, among others. Such information is useful in tracking call usage, costs, etc.

Get the most out of the VoIP services you paid for. To know more about the latest in VoIP trends and services, contact us today.

Published with permission from TechAdvisory.org. Source.

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Watch out for this persuasive phishing email

Anglers catch fish by dangling bait in front of their victims, and hackers use the same strategy to trick your employees. There’s a new phishing scam making the rounds and the digital bait is almost impossible to distinguish from the real thing. Here are the three things to watch out for in Office 365 scams.

The post Watch out for this persuasive phishing email appeared first on Complete Technology Resources, Inc..

Watch out for this persuasive phishing email

Anglers catch fish by dangling bait in front of their victims, and hackers use the same strategy to trick your employees. There’s a new phishing scam making the rounds and the digital bait is almost impossible to distinguish from the real thing. Here are the three things to watch out for in Office 365 scams.

Step 1 - Invitation to collaborate email

The first thing victims receive from hackers is a message that looks identical to an email from Microsoft’s file sharing platform SharePoint. It says, “John Doe has sent you a file, to view it click the link below…”

In most cases, the sender will be an unfamiliar name. However, some hackers research your organization to make the email more convincing.

Step 2 - Fake file sharing portal

Clicking the link opens a SharePoint file that looks like another trusted invitation from a Microsoft app, usually OneDrive. This is a big red flag since there’s no reason to send an email containing a link to a page with nothing but another link.

Step 2 allows hackers to evade Outlook’s security scans, which monitor links inside emails for possible phishing scams. But Outlook’s current features cannot scan the text within a file linked in the email. Once you’ve opened the file, SharePoint has almost no way to flag suspicious links.

Step 3 - Fake Office 365 login page

The malicious link in Step 2 leads to an almost perfect replica of an Office 365 login page, managed by whoever sent the email in Step 1. If you enter your username and password on this page, all your Office 365 documents will be compromised.

Microsoft has designed hundreds of cybersecurity features to prevent phishing scams and a solution to this problem is likely on the way. Until then, you can stay safe with these simple rules:

  • Check the sender’s address every time you receive an email. You might not notice the number one in this email at first glance: [email protected].
  • Confirm with the sender that the links inside the shared document are safe.
  • Open cloud files by typing in the correct address and checking your sharing notifications to avoid fake collaboration invitations.
  • Double check a site’s URL before entering your password. A zero can look very similar to the letter 'o' (e.g. 0ffice.com/signin).

Third-party IT solutions exist to prevent these types of scams, but setting them up and keeping them running requires a lot of time and attention. Give us a call today for information about our unlimited support plans for Microsoft products.

Published with permission from TechAdvisory.org. Source.

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