508-909-5961 [email protected]

How to secure your Android phone

How much are you willing to give to retrieve your stolen smartphone? According to Lookout’s Phone Theft in America, half of theft victims are likely to pay $500 to get their phones back, and about one-third will go as far as paying $1,000 to retrieve their device.

The post How to secure your Android phone appeared first on Complete Technology Resources, Inc..

How to secure your Android phone

How much are you willing to give to retrieve your stolen smartphone? According to Lookout’s Phone Theft in America, half of theft victims are likely to pay $500 to get their phones back, and about one-third will go as far as paying $1,000 to retrieve their device. Although we can never know when we will fall victim to theft, there are tools you can use on your Android phone to protect your personal information and keep that $1,000 for yourself.

Set a strong screen lock

The single most important thing any smartphone owner can do is use a strong, unique passcode or swipe pattern to prevent unwanted access to their device. Avoid using obvious codes such as your birthday or pet’s name; instead, use alphanumeric combinations that are much harder to crack.

To enable a screen lock, simply head over to Settings > Security. Select Screen Lock and pick your preferred password lock type and set Automatic Lock after a certain period of time. From then, you will need to enter your passcode or swipe pattern each time you try to access your phone.

Use alternative unlocking methods

Newer Android devices have advanced security tools for an extra layer of protection. These include features like fingerprint authentication, iris scanning, and facial recognition. To see what features can be enabled on your phone, go to Settings > Security.

In addition, if you are a Google Nexus or Pixel user, your device is equipped with a range of Smart Lock options that when activated, keeps your phone unlocked when it’s detected to be on your body or near a trusted Bluetooth device. These settings can also be found under Security.

Enable Find My Device

Google’s Find My Device is a locator service that lets you track or wipe data from a lost or stolen Android phone, tablet, or wearable. All you need to do is add your Google account to your Android device and turn on the location feature to enable the service.

To locate your device remotely, install the Find My Device app or access it via web browser. Once you’re logged in, a dashboard will show an approximate location of your phone and provide you with four options: locate your device, play sound, lock your device (and add a short note), or erase device that permanently deletes all data stored.

Revisit Your App Permissions

Did that photo-editing app you just downloaded really need access to your Contact list? If you sometimes wonder why some apps need so many permissions or why they request to access data unrelated to their purpose, then you are asking the right questions.

Remember to take control of the features that you allow your apps to access, especially from dubious developers who might stealthily steal your information. If you have Marshmallow or later versions of Android, go to Settings > Apps and then select the app. Click on Permissions and revoke all those permissions you’re uncomfortable with.

Encrypt Your Phone

Device encryption protects your data by converting it into a format that prevents unauthorized individuals from accessing it without the key. This is particularly important if someone manages to find a way around your lock screen and pull data from your device.

Android handsets running on Lollipop or higher has full encryption enabled by default. But if you’re using an older device, encryption options can also be found under Security.

It never hurts to take extra steps to make sure your information is protected. Some of these might take time, but trust us, it’s totally worth the extra minutes. If you need more tips to secure your personal or even your company’s files, email, or data, we’ll be happy to help. Security is what we do best, so give us a call today!

Published with permission from TechAdvisory.org. Source.

The post How to secure your Android phone appeared first on Complete Technology Resources, Inc..

Read More

Top tips for first-time virtualization users

Unlike most solutions, virtualization technology is not plug and play. It requires you to understand your IT environment and know which aspects could and should be virtualized. This is not something we expect first-time virtualization users to grasp right away, so if you’re planning to implement it, follow these tips.

The post Top tips for first-time virtualization users appeared first on Complete Technology Resources, Inc..

Top tips for first-time virtualization users

Unlike most solutions, virtualization technology is not plug and play. It requires you to understand your IT environment and know which aspects could and should be virtualized. This is not something we expect first-time virtualization users to grasp right away, so if you’re planning to implement it, follow these tips.

Conduct an assessment
Evaluating your IT environment is an important step in the implementation process. After all, you can’t just go around virtualizing everything without a plan. An IT assessment performed by an impartial managed services provider (MSP) like us helps you understand what type of virtualization solution you need.

For example, if the report found that computers don’t have enough processing power to run certain apps, desktop virtualization -- which consolidates operating systems and apps into a single powerful server -- is an ideal solution.

From there, you should be able to estimate costs and set realistic timelines for the implementation.

Don’t forget about hardware
Just because virtualization frees up space in your server room, does not mean hardware is no longer an issue. No matter what type of solution you opt for, the servers you use must be strong enough to support the entire company’s computing demands.

This means you must take stock of your apps and their hardware requirements and make sure your server has all the processing power, RAM, network capacity, and storage necessary to run them.

Underutilized servers are excellent candidates for virtualization, but purchasing new equipment may pay dividends in the long run. If you choose the latter option, ask your provider for recommendations. Chances are they’re partnered with virtualization-optimized hardware vendors that offer top-of-the-line servers.

Prevent VM sprawl
Virtualization allows you to deliver computing resources to workstations in your network via virtual machines (VMs), which can be created on a server in just a few minutes. While this lets you scale and provision resources quickly, there are risks if you don't have someone regularly reviewing which VMs are worthwhile and which are outdated. You could be losing out on cost savings and efficiency benefits.

When too many VMs are created, they can quickly consume all server resources and complicate licensing and asset management.

To prevent sprawl, you must establish policies and restrictions for VM creation. For instance, users must have a good justification for creating a VM (e.g., testing software or provisioning apps for new users).

Prioritize business continuity
You must also protect the hardware running your virtual servers. Make sure to lock up server rooms and have secondary servers available in case the first one breaks down. While you’re at it, take advantage of automated backup solutions that make copies of your VMs and their files regularly.

Work with experts
Building and maintaining a virtual infrastructure is no simple task. That’s why you’ll want to work with a virtualization specialist who can guarantee a seamless implementation and provide ongoing management services.

For more tips on virtualization, call our experts today!

Published with permission from TechAdvisory.org. Source.

The post Top tips for first-time virtualization users appeared first on Complete Technology Resources, Inc..

Read More

What you need to know to select a VoIP service

Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless worthwhile VoIP options. You just need to know your priorities and what to look for.

The post What you need to know to select a VoIP service appeared first on Complete Technology Resources, Inc..

What you need to know to select a VoIP service

Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless worthwhile VoIP options. You just need to know your priorities and what to look for.

Total cost of ownership

The most pressing concern when adopting new technology is the price tag, but calculating the total cost of ownership for a VoIP solution involves a number of variables that will change from year to year. Before signing on the dotted line, ask for an estimate of each cost over a three-to-five-year period based on your growth plan. Important items include:

  • Basic subscription costs (How many numbers will you need in year one vs. year three?)
  • Feature upgrades (Do you plan to add new components as you expand?)
  • Office moves (How much will a VoIP relocation cost? Will there be significant downtime?)
  • Hardware costs (Will you need to purchase new handsets?)

By partnering with a managed IT services provider (MSP) like us, you can drastically reduce routine VoIP security and maintenance costs by rolling them into your monthly service plan.

Customer service

Another reason to sign up for an internet-based telecom through an MSP is personalization, which is especially important for a solution that is often used outside the office. IT providers guarantee their availability and response times with service level agreements so you know exactly what kind of support you’ll receive every time you make a request.

Imagine the difference in service between a VoIP vendor and your local MSP if a remote employee were struggling to connect to a sales call. One is going to connect you to a call center hundreds of miles away for help, while the other already knows your business before picking up -- which provider do you think is going to offer better long-term support?

Features

Aside from the cost savings, advanced call features are the leading advantage of VoIP over traditional landlines. Most providers offer similar features, but there may be small differences. Take a look at all the options and rank them by priority before choosing a provider. Consider things like:

  • Call recording
  • Voicemail transcription
  • Text messaging
  • Video conferencing

Phone numbers that can be used on multiple devices is foundational to internet-based phones, and although nine out of ten vendors will hit all the mobility benchmarks, make sure to double-check you won’t be missing out on any basic features.

Our team has partnered with the best VoIP providers in the industry to produce a hassle-free solution for small businesses. To learn about the customer service, costs, and features included in our VoIP solutions, give us a call today.

Published with permission from TechAdvisory.org. Source.

The post What you need to know to select a VoIP service appeared first on Complete Technology Resources, Inc..

Read More

What you need to know to select a VoIP service

Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless worthwhile VoIP options. You just need to know your priorities and what to look for.

The post What you need to know to select a VoIP service appeared first on Complete Technology Resources, Inc..

What you need to know to select a VoIP service

Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless worthwhile VoIP options. You just need to know your priorities and what to look for.

Total cost of ownership

The most pressing concern when adopting new technology is the price tag, but calculating the total cost of ownership for a VoIP solution involves a number of variables that will change from year to year. Before signing on the dotted line, ask for an estimate of each cost over a three-to-five-year period based on your growth plan. Important items include:

  • Basic subscription costs (How many numbers will you need in year one vs. year three?)
  • Feature upgrades (Do you plan to add new components as you expand?)
  • Office moves (How much will a VoIP relocation cost? Will there be significant downtime?)
  • Hardware costs (Will you need to purchase new handsets?)

By partnering with a managed IT services provider (MSP) like us, you can drastically reduce routine VoIP security and maintenance costs by rolling them into your monthly service plan.

Customer service

Another reason to sign up for an internet-based telecom through an MSP is personalization, which is especially important for a solution that is often used outside the office. IT providers guarantee their availability and response times with service level agreements so you know exactly what kind of support you’ll receive every time you make a request.

Imagine the difference in service between a VoIP vendor and your local MSP if a remote employee were struggling to connect to a sales call. One is going to connect you to a call center hundreds of miles away for help, while the other already knows your business before picking up -- which provider do you think is going to offer better long-term support?

Features

Aside from the cost savings, advanced call features are the leading advantage of VoIP over traditional landlines. Most providers offer similar features, but there may be small differences. Take a look at all the options and rank them by priority before choosing a provider. Consider things like:

  • Call recording
  • Voicemail transcription
  • Text messaging
  • Video conferencing

Phone numbers that can be used on multiple devices is foundational to internet-based phones, and although nine out of ten vendors will hit all the mobility benchmarks, make sure to double-check you won’t be missing out on any basic features.

Our team has partnered with the best VoIP providers in the industry to produce a hassle-free solution for small businesses. To learn about the customer service, costs, and features included in our VoIP solutions, give us a call today.

Published with permission from TechAdvisory.org. Source.

The post What you need to know to select a VoIP service appeared first on Complete Technology Resources, Inc..

Read More