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It’s not too late to cash in on 2017’s IT trends

“Fad” is a dirty word for many small-business owners. Whether it’s what they’re selling or what they’re investing in, business owners need long-term and reliable investments to secure their future. With 2017 in the rearview mirror, we finally know what was a fad and what was a smart investment.

The post It’s not too late to cash in on 2017’s IT trends appeared first on Complete Technology Resources, Inc..

It’s not too late to cash in on 2017’s IT trends

“Fad” is a dirty word for many small-business owners. Whether it’s what they’re selling or what they’re investing in, business owners need long-term and reliable investments to secure their future. With 2017 in the rearview mirror, we finally know what was a fad and what was a smart investment. See for yourself!

Small businesses love the cloud

According to research from IDC, more than 70% of businesses with 10-99 employees took advantage of cloud technology in 2017, and that number is expected to rise this year. This is largely due to IT providers demonstrating that the cloud is just as, if not more, secure than on-premises solutions. The list of possibilities for what can be hosted in the cloud on a small-business budget is getting longer every day -- if you’re not devoting resources to this technology, it’s time to jump onboard.

Mobile payments earn users’ trust

Like the cloud, making credit card purchases using a mobile device suffered from a trust deficit in its early stages. For good reasons, consumers have been conditioned to treat IT security with caution, and storing financial information on a smartphone that could wirelessly transmit that information to cashiers sounded dangerous.

However, after two years of availability without any major incidents, the number of users who have used smartphone-based wallets like Apple Pay has doubled. Accepting these payments is relatively simple for small businesses and opens up new business opportunities.

Cybersecurity becomes affordable for SMBs

Ransomware had yet another year of explosive growth, and small businesses were a primary target. Thankfully, managed IT services providers met the increased demand for cybersecurity services with intelligent data backup and network protection solutions tailored for SMB budgets. There will be even more ransomware attacks in 2018, which means you should be investing in more cybersecurity services than you did last year.

The Internet of Things gains popularity

Just a couple years ago, Internet of Things (IoT) devices were novelty gadgets for people with money to burn. Everything was being connected to WiFi networks: egg trays, pet-activated video chats, belts, you name it. But due to more useful applications in 2017, nearly a third of US businesses are now taking advantage of IoT gadgets. Connected thermostats, door locks, and AI assistants make it easy to save money, increase security, and boost productivity.

“Artificial Intelligence” is widely adopted

Although we’re still far from building computers that can truly think for themselves, 2017 was the year that computers got much better at creatively organizing and interpreting data for us. From digital assistants that answer your phones to customer relationship management platforms that intelligently uncover sales opportunities, IT solutions for business are getting significantly cheaper and smarter. Experts predict that more than 30% of businesses will use AI by next year and we recommend you join their ranks.

Technology investments are no different from any other investment. There will always be risks and you should always consult with an industry expert first. When you’re ready to get more value out of your IT, give us a call and we’ll get started on your 2018 plan!

Published with permission from TechAdvisory.org. Source.

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The pros and cons of EHRs

The business world has had a long-standing debate about the best means of data storage. The healthcare industry has now decided to join in the debate with increasing adoption of EHRs. Electronic health records claim to improve on current paper-based methods.

The post The pros and cons of EHRs appeared first on Complete Technology Resources, Inc..

The pros and cons of EHRs

The business world has had a long-standing debate about the best means of data storage. The healthcare industry has now decided to join in the debate with increasing adoption of EHRs. Electronic health records claim to improve on current paper-based methods. However, EHRs are not flawless. Learn more about the pros and cons of EHRs and decide for yourself.

What is an Electronic Health Record?

An electronic health record (EHR) is an individual’s official health document that is accessible on their mobile devices and shareable between multiple facilities and agencies. The role of an EHR is growing exponentially in keeping track of the ever-growing patient database.

Typically an EHR includes: contact information, allergies, family history, list of medications, information regarding previous surgeries and procedures, and other relevant patient information.

How EHRs improve patient care

EHRs improve patient care in significant ways.The first being that they can aid in diagnosing patient illnesses based on past history and the patients’ complete health information. EHRs can also help reduce medical errors and false positives. While EHRs do contain and transmit data, information can also be manipulated in meaningful ways to provide information to the provider at the point of care.

Lastly, EHRs can also improve overall public health by providing a birdseye view of the entire patient population and overall health information. This lets providers identify risk factors that most impact the patients and proactively prepare for potential outbreaks or illnesses.

The big debate: EHR vs Paper Records

The long-lasting debate of digital vs traditional data storage has expanded to every industry, and healthcare isn’t spared from it either. While most agree that EHRs offer more benefits in comparison with paper records, EHRs themselves are not flawless. Below are some of the major differences between paper and electronic records.

  1. Time: Providers have noted that EHRs have saved them an average of 15 hours a week in documentation, allowing them to focus on what’s really important: their patients. However, other experts in the field have argued that the learning curve in using EHRs is too steep and reduces healthcare providers into becoming data entry staff. And all the typing, clicking, and pointing, have caused physicians to become distracted from their patients.
  2. Environment: One the most obvious benefits of going digital is the reduction of impact on the environment. A typical patient’s medical record usually encompasses close to hundreds of pages and might even run into the thousands in the most extreme cases.
  3. Security: Paper records can be compromised two ways: by being misplaced or getting stolen (in the unlikely event of a break-in). EHRs, on the other hand, are at risk due to the increasing prevalence of cyberattacks. Recent years in particular have been rough for the healthcare industry, as evidenced by the cybersecurity and data breaches involving thousands of medical records being accessed.
  4. Cost: Large healthcare providers often have to pay close to $1 billion or more to purchase, install and gain full access to EHR systems. Maintaining EHRs is also associated with long-term costs. Maintaining paper records, by contrast, requires only human administrative costs and storage costs.
  5. Access: One of the biggest gripes against paper records is the fact that it is incredibly tedious to access and share. Obtaining a paper record involves first having to find it -- possibly within a mound of files -- and then either mailing, faxing or scanning the copies. Sharing EHRs on the other hand is much easier, patients and medical personnel can access information via the download of an app or by sending a photo via a secured network.
  6. Illegibility: If you’ve visited a doctor you’re probably aware of the handwriting on their notes. A physician’s penmanship is often tough to read and decipher, and very easy to misinterpret. Paper records are also notorious for not providing enough space for a physician to jot everything down legibly. With EHRs, there is an unlimited amount of space, reducing concerns regarding illegibility.

EHRs in the future:

Experts on the subject seem to believe that EHRs need to evolve a little more before being fully accepted and integrated by all healthcare institutions. Changes include:

    • Reducing the data entry burden
    • Including remote monitoring
    • Increasing transparency
    • Increasing room for patient engagement

Would you like advice on the best EHR systems in the market or on how to implement these EHR systems? Look no further and let our experts guide you. Call today.

Published with permission from TechAdvisory.org. Source.

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Strengthen your smartphone’s security

Hackers aren’t just trying to crack your desktop computers’ passwords, but also your mobile phones’. With cyber criminality running rampant nowadays, it’s become more critical to ensure the safety of all your devices. Let these security tips be your guide.

The post Strengthen your smartphone’s security appeared first on Complete Technology Resources, Inc..

Strengthen your smartphone’s security

Hackers aren’t just trying to crack your desktop computers’ passwords, but also your mobile phones’. With cyber criminality running rampant nowadays, it’s become more critical to ensure the safety of all your devices. Let these security tips be your guide.

Set a strong password

Whether your device requires a 4-set or 6-set numerical PIN, a fingerprint, or a facial scan, set a lock that’s difficult to crack. This is not the strongest security measure by any means, but they provide a necessary initial barrier for intruders.

Major manufacturers like Apple and Samsung are innovating their products’ locking mechanisms and you’re doing yourself a favor by using them. To manage your device’s locks, follow these steps:

  • iOS - Go to Settings > Touch ID & Passcode, enter your passcode, and switch on ‘Require Passcode.’ This is also where you can manage your Touch ID settings and adjust access controls (Recent Notifications, Today View, and more). If you’re using an iPhone X, go to ‘Face ID & Passcode.’
  • Android - Go to the Settings page > Lock Screen and Security to set your passcodes. These feature names may vary per device.

Download applications only from official stores

For iPhone users, download only from the App Store, and for Android phones, Google Play Store. Downloading apps only from these platforms doesn’t guarantee that your phone will be 100% safe from malware, but doing so greatly reduces the likelihood of you downloading malicious programs disguised as legitimate apps.

Even Apple, which used to be the gold standard for software security, is no longer immune to system vulnerabilities. Despite having a strict policy on downloads (iPhone users can download only from the App Store), those with ‘jailbreak apps’ are exposed to a multitude of malicious entities. As a further precaution, download only apps that have high ratings and steer clear of downloads from unknown links.

Check your apps’ permissions

When you download certain apps, you’ll be asked to grant permission for it to access your data (files, contacts, photos, etc.). What most users don’t know is that some of these permissions also gain access to hardware controls such as those found in the device’s camera and microphone. And if a malicious app happens to slip through the cracks, these permissions can serve as a gateway for hackers.

Android and Apple have already improved their respective OS’s mechanisms to control what apps can access, but you can take it up a notch. Follow these steps to manage what apps can access on your phone:

  • iOS - Go to Settings > Privacy to see your apps’ access level. For example, if you tap on Microphone, you’ll see all the apps that have access to your iPhone’s Microphone. If you wish to deny access to it, you can do so by turning privacy off.
  • Android - Go to Settings > Apps, select an app, then tap ‘Permissions.’ From here, you can control every individual app’s access to your devices’ files.

Update apps and security software

We cannot stress this enough: As soon as they become available, download and update your OS and apps’ software.

In exceptional cases where certain versions of an OS are known to have bugs, not patching your device doesn’t make it any less exposed to risk. And here’s why: Most older OS versions have had to be patched because of a software vulnerability, and delaying its update to the latest version doesn’t make it safer. In fact, it’s far riskier to remain unpatched and wait for the next update.

These basic yet critical tips will help keep all your gadgets safe and your business data unharmed by cyber criminals. Boost your devices and your business’s defenses with dependable cyber security from our team -- call us today!

Published with permission from TechAdvisory.org. Source.

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What are Virtual Containers?

Virtual containers have recently gained prominence with the open-source container platform, Docker. It promises to change the way IT operations are carried out, just like virtualization technology did a few years ago. Read on to know more about this revolutionary breakthrough and how it can help your business.

The post What are Virtual Containers? appeared first on Complete Technology Resources, Inc..

What are Virtual Containers?

Virtual containers have recently gained prominence with the open-source container platform, Docker. It promises to change the way IT operations are carried out, just like virtualization technology did a few years ago. Read on to know more about this revolutionary breakthrough and how it can help your business.

What are containers and why are they so popular?

Virtual containers are similar to shipping containers, which have made the transport of bulky goods much easier.

Prior to the introduction of containers, virtual workstations and servers granted users access to software and computing power across a local network or the internet. This is what has become known as “cloud computing,” as it created entire desktop experiences over the internet.

However, there was room for improvement, as virtual machines are known to take up a lot of system resources.This is because they run a virtual copy of an operating system alongside a virtual copy of all the hardware that the operating system needs to run. Such heavy load on one machine quickly takes up a lot of RAM and CPU cycles, slowing processes down.

Containers improve on the inefficiencies of cloud computing by promising developers that their software will run smoothly, regardless of the type of computer their end users are running.

How do they improve on virtual desktops?

Virtual desktops deliver thousands of applications to meet the needs of your business. These applications also use different languages, databases, and tools. To deploy, configure, manage and deliver these complex machines takes a lot of time and money.

Containers are essentially a better way to package these applications and their components. This technology helps organizations become more consistent and agile by extracting the host’s underlying operating system, meaning applications can be packaged with all their dependencies. This in turn, allows developers to choose the right environments and tools that best suit their projects.

As of now, only a few types of software create and deliver containers, with the most popular being Docker. Container technology had been around for a while before the introduction of Docker, but it was complex to implement and manage. With the popularity of virtualization services, software vendors gained resources to develop and offer simple, user-friendly container solutions.

Although containers have improved enterprise computing as a whole, virtual machines have not been made obsolete, and can still be used under certain circumstances. Regardless, both solutions -- containers and virtual machines -- can repurpose old hardware to utilize software hosted in the cloud. All you need to get started is an internet connection and an experienced IT professional by your side.

Want to maximize your business potential through virtualization and containers but don’t have an IT professional to consult? Call us today.

Published with permission from TechAdvisory.org. Source.

The post What are Virtual Containers? appeared first on Complete Technology Resources, Inc..

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