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Best Mac timesavers

One of Mac’s selling points is its powerful, highly intuitive, and user-friendly operating system. In fact, most companies using Macs today do so to save time and increase productivity. But you can take your Mac computer a step further with these tips and shortcuts.

The post Best Mac timesavers appeared first on Complete Technology Resources, Inc..

Best Mac timesavers

One of Mac’s selling points is its powerful, highly intuitive, and user-friendly operating system. In fact, most companies using Macs today do so to save time and increase productivity. But you can take your Mac computer a step further with these tips and shortcuts.

Use Siri to change your Mac’s system settings

Rather than going through your computer’s System Preferences menus to find the setting you require, you can use Siri to quickly make these changes. Simply activate Siri by pressing command + spacebar and then say out loud the changes you want, such as “increase brightness” or “turn on bluetooth”.

You can even ask how much hard drive space is left to determine your computer’s available storage.

Copy and paste between devices

Universal Clipboard is an extension feature that was first introduced in the Mac OS X El Capitan and has now made its way to macOS Sierra. With this time-saving tool, you can cut and copy items on your macOS and iOS devices, and paste them onto other devices. These include text, images, and even videos without having to use AirDrop or email.

To enable Universal Clipboard, simply turn on Bluetooth on your Mac and iPhone and make sure both devices are logged in using the same Apple ID. Then press Control + C on your Mac and then hold down and select Paste on your iPhone, or vice versa.

Sync Desktops on multiple Macs

Another new feature in the macOS Sierra syncs desktops across iCloud. This means you can go to your iCloud Drive on any device and access the files and folders on your desktop. You can also access your Documents folder on your desktops too. All this depends on is the amount of storage space you have on your iCloud.

To sync your Desktop, go to System Preferences > iCloud. Make sure the iCloud Drive is selected at the top and click on Options. From there, select Desktop & Documents to share those files. iCloud will then upload these files to the cloud, allowing you to access them on other Macs from anywhere with an internet connection. Just go to iCloud.com, log on, and open the Desktop folder there.

Autocap and full stop on your Mac

The Sierra operating system features the auto capitalization of the first word of a sentence as well as the auto-added full stop when you press space twice, a feature that many iPhone users rely on. To activate it, head to System Preferences > Keyboard > Text, and select: ‘Capitalize words automatically’, and ‘Add period with double-space’.

Once these two options are ticked, the necessary capitals and full stops will automatically be added in TextEdit, Pages, and other relevant apps.

Use your trackpad to sign things

Thanks to the magical feature of trackpad, you can now sign PDFs within Preview. Just open the PDF you need to sign and click on the toolbox icon at the top right of the Preview toolbar. Then click the signature icon that looks like a squiggle beneath it, make sure the Trackpad tab is selected, and click Create Signature.

Once done, you can select the signature from the menu and drag it to wherever you want it to appear.

Quickly free up space

macOS Sierra features a number of options available to help you free up storage space. Start by clicking on the Apple logo on the top left of your screen, then click About This Mac > Storage > Manage.

You can choose to store files and photos in iCloud and only keep recently opened files and optimized photos on your Mac as required. You can also choose Optimized Storage, which helps you save space by removing iTunes movies and TV shows and only keeps your recent email attachments. Last but not least, you can choose for your trash to be emptied periodically.

Save battery

The latest macOS Sierra can warn you if your display brightness is too high so you can make adjustments to save battery life. If you click on the battery icon in the top menu bar, you’ll be greeted by a drop down menu that shows your current power source and highlights apps that are draining your computer’s battery. From there, you can choose whether to cut down on those apps or not.

These are some of the tips and hidden features that Mac operating systems have to offer. As always, if you’d like to learn about how Apple products can drive value for your business, or have any questions at all, just give us a call.

 

Published with permission from TechAdvisory.org. Source.

The post Best Mac timesavers appeared first on Complete Technology Resources, Inc..

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Stop using Google’s SMS sign-in

To ensure optimal security, two-step authentication is used. This requires a password as well as a unique six-digit code that is typically sent via SMS. The National Institute of Standards and Technology has voiced its concerns about this method and Google quickly responded by having users try an alternative method.

The post Stop using Google’s SMS sign-in appeared first on Complete Technology Resources, Inc..

Stop using Google’s SMS sign-in

To ensure optimal security, two-step authentication is used. This requires a password as well as a unique six-digit code that is typically sent via SMS. The National Institute of Standards and Technology has voiced its concerns about this method and Google quickly responded by having users try an alternative method.

Security was the main concern. According to Google, "This is being done because SMS text-message verifications are one-time codes that are more susceptible to phishing attempts." Hackers can dupe network operators into redirecting the message to their phone. Even worse, there are numerous Android apps that can be used to capture SMS codes sent from banks to customers.

To defend against these threats, Google introduced 2-Step Verification in user accounts. If a user tries to log in to an account, Google will send a phone alert prompting that person to confirm his or her identity. Prompts-based 2-Step Verification (2-SV) sign-in is safer because the entire process occurs over an encrypted connection. In February 2017, Google improved the existing 2-SV prompts with additional information on the device, location and time of attempted sign-ins.

Google hasn’t confirmed ending support for SMS authentication but has already sent invitations urging 2-SV-SMS to switch to the prompts-based version. Users will be given the option of whether they want to retain the prompt-based sign-in. However, users who refuse to switch will receive follow-up notifications after six months.

Android users will enjoy a seamless transition because they will receive prompts without having to download an additional app. However, iOS users who rely on SMS for 2-Step Verification are required to install the Google Search app on their phone.

For any questions, get in touch with us. We’ll help you stay on top of the latest IT management and technology news.

Published with permission from TechAdvisory.org. Source.

The post Stop using Google’s SMS sign-in appeared first on Complete Technology Resources, Inc..

Read More

Stop using Google’s SMS sign-in

To ensure optimal security, two-step authentication is used. This requires a password as well as a unique six-digit code that is typically sent via SMS. The National Institute of Standards and Technology has voiced its concerns about this method and Google quickly responded by having users try an alternative method.

The post Stop using Google’s SMS sign-in appeared first on Complete Technology Resources, Inc..

Stop using Google’s SMS sign-in

To ensure optimal security, two-step authentication is used. This requires a password as well as a unique six-digit code that is typically sent via SMS. The National Institute of Standards and Technology has voiced its concerns about this method and Google quickly responded by having users try an alternative method.

Security was the main concern. According to Google, "This is being done because SMS text-message verifications are one-time codes that are more susceptible to phishing attempts." Hackers can dupe network operators into redirecting the message to their phone. Even worse, there are numerous Android apps that can be used to capture SMS codes sent from banks to customers.

To defend against these threats, Google introduced 2-Step Verification in user accounts. If a user tries to log in to an account, Google will send a phone alert prompting that person to confirm his or her identity. Prompts-based 2-Step Verification (2-SV) sign-in is safer because the entire process occurs over an encrypted connection. In February 2017, Google improved the existing 2-SV prompts with additional information on the device, location and time of attempted sign-ins.

Google hasn’t confirmed ending support for SMS authentication but has already sent invitations urging 2-SV-SMS to switch to the prompts-based version. Users will be given the option of whether they want to retain the prompt-based sign-in. However, users who refuse to switch will receive follow-up notifications after six months.

Android users will enjoy a seamless transition because they will receive prompts without having to download an additional app. However, iOS users who rely on SMS for 2-Step Verification are required to install the Google Search app on their phone.

For any questions, get in touch with us. We’ll help you stay on top of the latest IT management and technology news.

Published with permission from TechAdvisory.org. Source.

The post Stop using Google’s SMS sign-in appeared first on Complete Technology Resources, Inc..

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6 CRM best practices you need to know

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices.

The post 6 CRM best practices you need to know appeared first on Complete Technology Resources, Inc..

6 CRM best practices you need to know

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices.

Always update customer information
A CRM system is only effective when the data it provides is current. If the customer’s address, company name, or preferred method of contact has changed, your staff should be recording this information immediately so your sales and marketing teams are always equipped with the right information.

Use purchasing history for upselling opportunities
It’s easier to sell to existing customers than acquiring new ones. Boost your sales performance by analyzing your existing clients’ purchasing history and designing promotions or events designed just for them. For example, if they recently purchased a razor from your online store, you can program your CRM to recommend related products like shaving cream or aftershave. Not only does this widen your profit margins, it also makes customers’ lives a lot easier and promotes repeat business.

Automate processes
Take advantage of the workflow automation features in CRM apps to eliminate time-consuming and repetitive tasks. For instance, when a new lead is added to your CRM (via newsletter subscriptions or website visits), the CRM can be programmed to send follow-up emails, offer promotions, and other interactions to keep your business at the forefront of their attention. This saves you from writing the same canned responses while also making sure that you’re engaging your clients throughout the entire sales process.

Learn from analytics
CRM also makes it possible to analyze customer trends and behavior. If you noticed a spike in demand for certain products and services during the holidays, be more aggressive in pushing them out next year. If certain email campaigns were more successful than others (e.g., higher open rates, click-through-rates, and potential customers), understand what elements were responsible for that success and try to replicate them the next time you send a newsletter.

Customer data should also be used to shape sales and marketing tactics. A salesperson that already knows the client’s name, locations, and preferences can deliver more personal sales pitches and has a better chance of closing a deal. The point is this: If you're not learning from your data, your business growth will be limited.

Integrate CRM with other business software
Tying CRM software to other programs makes it even more powerful. Integration with accounting software combines customer and financial data, eliminating redundant manual data entry and providing more insightful reports. When used alongside a VoIP system, your staff will get relevant customer information from multiple databases displayed on one screen when they’re about to make a call.

Get some CRM support
Last but not least, work with a CRM provider that offers 24/7 support. Ideally, they should be keeping your data safe, updating your software regularly, and advising you on how to use complex CRM features.

This may seem like a lot, but the important thing to remember is that just like every technology investment, CRM requires active participation from executives, managers, and frontline staff. If you need more advice on keeping customers happy or want to know what technologies can add value to your business, call us today.

Published with permission from TechAdvisory.org. Source.

The post 6 CRM best practices you need to know appeared first on Complete Technology Resources, Inc..

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