508-909-5961 [email protected]

5G is set to take VoIP to the next levelThanks to their improved speeds, greater capacity, and reduced latency, 5G networks will make VoIP even more of a must-have for businesses. Here are three ways it will do so. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 […]

The post 5G is set to take VoIP to the next level appeared first on Complete Technology Resources, Inc..

5G is set to take VoIP to the next level

Thanks to their improved speeds, greater capacity, and reduced latency, 5G networks will make VoIP even more of a must-have for businesses. Here are three ways it will do so.

Mobile VoIP

VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds, they experience unstable and poor call connectivity and clarity. These limitations could also lead to something called packet loss, which happens when one or more “packets” of data traveling across a computer network fail to reach their destination, typically caused by network congestion. Packet loss reduces audio/video quality and could even cause calls to be dropped.

5G’s greater speed prevents packet loss, but the tech has another feature that makes it better than 4G. 4G network providers set a fixed amount of bandwidth for every direction it transmits a signal to, but with 5G, the bandwidth can be adjusted on the fly.

This means that 5G network providers can allocate bandwidth to mitigate congestion as soon as it manifests itself. In practical terms, businesses could reach their customers even if the latter are in packed places that normally max out 4G mobile network capacity constraints, like in football stadiums or airports.

Improved video conferencing

The major factor holding web and video conferencing back is how fast current networks can transmit data. Fortunately, innovations like Web Real-Time-Communications (WebRTC) and 5G networks will enhance VoIP for businesses. Providing open and stable streaming as well as sufficient transfer speeds will soon allow businesses to accommodate higher-quality, even 4K and 8K resolution, videos.

Beyond improved streaming quality, 5G networks will also be able to support video calls with an increased number of participants. This means that businesses can serve more customers and conduct larger video meetings, which is timely, considering the current shift toward remote working.

Virtual and augmented reality

With 5G network speeds, virtual and augmented reality will become more common for SMBs. 5G will blow past 4G’s Gbps (gigabits per second) limit, which is currently holding back the adoption of virtual reality (VR) and augmented reality (AR) applications.

VR and AR need to process significantly more data because of the visuals they must process as users move, and this puts an enormous strain on mobile networks. 5G is also set to ensure a better user experience by facilitating smoother connections and preventing network delays from affecting your bottom line.

When your business decides to adopt the up-and-coming 5G network, you can expect to see significant VoIP improvements. Ensure the success of your SMB with increased network speeds, better call quality, and conversations with consistent connectivity. If you’re looking to set up a VoIP system for your business, call or email us today!

Published with permission from TechAdvisory.org. Source.

The post 5G is set to take VoIP to the next level appeared first on Complete Technology Resources, Inc..

Read More

Maximize your efficiency with these Outlook tipsCountless companies prefer Microsoft Outlook over other web-based email and calendar services because of its ease of use and convenience. Aside from being handy for managing business communications and setting up meetings, it can be used for coordinating projects and organizing contacts as well. Here’s a quick guide to making the most out of these […]

The post Maximize your efficiency with these Outlook tips appeared first on Complete Technology Resources, Inc..

Maximize your efficiency with these Outlook tips

Countless companies prefer Microsoft Outlook over other web-based email and calendar services because of its ease of use and convenience. Aside from being handy for managing business communications and setting up meetings, it can be used for coordinating projects and organizing contacts as well. Here’s a quick guide to making the most out of these and other nifty Outlook features.

Organize your inbox

Is your Outlook inbox getting a little too cluttered for your liking? Use the Clean Up feature to tidy up your inbox.

From your inbox, click the Home tab and choose from one of three Clean Up options:

  • Clean Up Conversation – reviews an email thread or a conversation and deletes redundant messages
  • Clean Up Folder – reviews conversations in a selected folder and deletes redundant messages
  • Clean Up Folder & Subfolders – reviews all messages in a selected folder and any subfolders, and deletes redundant messages in all of them

Ignore conversations

Besides redundant messages, group conversations that aren’t relevant to you can clutter up your inbox. The Ignore button helps you organize your inbox and focus on relevant emails.

To activate this feature, select a message, then click Home > Ignore > Ignore Conversation. You can also do this by opening a message in a new window and clicking Ignore under the Delete function. You can easily revert this action by going to the Deleted Items folder and clicking Ignore > Stop Ignoring Conversation.

Send links to files

This function is especially useful when you need to send large files to your coworkers or clients. You can send a link to the file instead of the file itself as well as set permissions to allow recipients to edit and collaborate on linked files in real time.

To do this, upload the file you wish to send to OneDrive. Then from the message box, click Attach File > Browse web locations > OneDrive.

Schedule a Teams meeting

Teams is Microsoft’s unified communication and collaboration platform, and it includes the Outlook add-in. This feature allows you to set up Teams meetings directly from Outlook. It also lets you view, accept, or join meetings in either app.

To schedule a Teams meeting on Outlook, follow these steps:

  1. Switch to the calendar view on Outlook. Click the New Teams Meeting tab.
  2. Add individual participants or entire contact groups to the Required or Optional fields.
  3. Type in the topic, start time, and end time of the meeting. There’s no need to add the dial-in phone numbers and conferencing IDs to the invite, as Outlook does this automatically for you.
  4. Create a message inviting the recipients to the meeting, then click Send.

Tag contacts

To get the attention of a specific person in a group email or meeting invite, use the @Mention function. This works particularly well for emails sent to multiple recipients or if you want to convey the urgency of your message.

In the body of your email or invite message, type the @ symbol followed by the name of the person you want to tag (e.g., @johndoe). Doing so will highlight the name in the message and automatically add it to the To line of your message.

You can also search for messages you’re tagged in by selecting Filter Email from the Home tab, and then clicking Mentioned.

These are just some of the things you can do to improve your Outlook experience. For more on how to get the most out of Outlook and other Microsoft products, drop us a line today.

Published with permission from TechAdvisory.org. Source.

The post Maximize your efficiency with these Outlook tips appeared first on Complete Technology Resources, Inc..

Read More

Why your business should get SaaS-yBusinesses these days need different kinds of software to streamline and improve their operations. However, a lot of small businesses can’t readily afford these software. But there is a way to harness the power of such software without draining your resources. Learn more about Software-as-a-Service (SaaS), and how your business can benefit from it. What […]

The post Why your business should get SaaS-y appeared first on Complete Technology Resources, Inc..

Why your business should get SaaS-y

Businesses these days need different kinds of software to streamline and improve their operations. However, a lot of small businesses can’t readily afford these software. But there is a way to harness the power of such software without draining your resources. Learn more about Software-as-a-Service (SaaS), and how your business can benefit from it.

What is SaaS and what makes it appealing?

SaaS is a software delivery model that allows you, the user, to access software from any device through the internet. This gives you more flexibility since you don’t have to go to the office to use the software. You can work from anywhere as long as you can go online.

As opposed to a traditional on-premises setup where software is stored locally, SaaS is hosted in the cloud. By transferring software hosting to a third party, you’re outsourcing all the responsibilities that come with maintenance, such as upgrades and troubleshooting. In a way, getting SaaS is like renting a car: somebody else owns and spends for upkeep of the vehicle, but you get to drive it.

Shifting software ownership away from your business also changes how much you spend on it. With on-premises software, you purchase a license and pay yearly support fees, which can amount to 22% of the price of license fees (ouch!). With SaaS, you pay a monthly or annual subscription fee that covers licenses, support, and other fees. This is better since it allows you to spread out costs on a monthly basis, instead of purchasing expensive licenses outright and ending up with a huge maintenance bill every year.

Will my data be safe?

Some companies hesitate to switch to SaaS because of data security concerns. Who will own my data? Will my data be safe? What if the vendor goes out of business?

Here’s something for your peace of mind and safety: when you’re outsourcing your software to a SaaS vendor, you have to sign a service level agreement (SLA). This should specify that you own the data and that the vendor is obliged to provide access to your data even if the vendor suffers from extreme circumstances like economic difficulty or disasters.

Data hosted by a SaaS vendor will be more secure than that stored on the average SMB's network. That’s because SaaS vendors regularly undergo strict security audits, forcing them to invest more in security, backup technology, and maintenance than a typical SMB.

Should I switch to SaaS or stick to on-premises?

SaaS is an ideal solution for small- and mid-sized businesses that want to reduce upfront costs. Large businesses or those with complex processes will benefit more from a traditional on-premises solution since it offers more functionality and allows for full customization.

Still unsure about whether SaaS is the right answer for your organization? Want to know more about SaaS before making the transition? Call us today! Our experts are ready to answer any questions you may have about SaaS.

Published with permission from TechAdvisory.org. Source.

The post Why your business should get SaaS-y appeared first on Complete Technology Resources, Inc..

Read More

Tips to enhance your website’s look“Don’t judge a book by its cover,” the cliche goes. But in marketing, looks /do/ matter. Take, for example, your website. It is often the first opportunity to make a good impression on customers and potential customers. You don’t want to squander that opportunity just because your site’s looks aren’t up to par. Here’s how […]

The post Tips to enhance your website’s look appeared first on Complete Technology Resources, Inc..

Tips to enhance your website’s look

“Don’t judge a book by its cover,” the cliche goes. But in marketing, looks /do/ matter. Take, for example, your website. It is often the first opportunity to make a good impression on customers and potential customers. You don’t want to squander that opportunity just because your site’s looks aren’t up to par. Here’s how to avoid getting your website judged.

A variety of professional photos

From pictures of your products to team photos, high-quality images are arguably the most important thing on your website. Blurry, outdated, or irrelevant pictures tell your site visitors that you don’t care about their browsing experience. In-house photos are the best option, but stock images shouldn’t cause any problems as long as they are optimized for mobile viewing and relevant to your content.

Navigation

Aside from subpar images, linking to nonexistent pages is one of the best ways to turn site visitors away. Make sure it’s easy to navigate your site and remove outdated or irrelevant pages. You can’t sell 404 pages to customers, and if that’s all visitors can find, it’s game over.

Clear copywriting

The last thing you want to do is to confuse your customers, so it’s important to keep all of your product or service descriptions as straightforward and simple as possible. If what you’re selling has detailed information such as dimensions or technical requirements, make sure the description is easy to find but not obtrusive.

Promises to site visitors

Any website that ships products should make its returns policy as visible as possible. This establishes trust early. Explicitly stating terms of return is also important because some online shoppers make purchase decisions based solely on the clarity of a return policy.

Even if you don’t run an eCommerce site, you also need to prominently display privacy commitments, such as those mandated by the European Union’s General Data Protection Regulation (GDPR).

About page

Your brand needs a story behind it that customers can relate to. Every company website should have an About Us page that describes your team, its culture, and what sets you apart from the competition. Whatever your story is, make sure it’s accessible from any page on your site.

Design

Not everyone is a web design expert, but in today’s gig economy, one is never too far away from such a career. If your budget is tight, there are DIY site builders specifically geared toward small businesses. Or with a relatively low monthly expenditure, you can hire a managed website provider.

With more revenue originating online, small- and medium-sized business owners can’t afford to overlook the importance of creating a fully functional website.

For more information on building a modern website, call us today!

Published with permission from TechAdvisory.org. Source.

The post Tips to enhance your website’s look appeared first on Complete Technology Resources, Inc..

Read More