It’s hard to deny how reliable Skype is as a VoIP telephony system. Having something good doesn’t mean you should stop at that; for the sake of your small- or medium-sized business, you should always be on the lookout for the next best thing that helps facilitate your company’s growth. Enter Skype for Business. We’ve compiled three main reasons why you should consider utilizing this tool as opposed to relying on its predecessor.

Cloud PBX

Skype for Business is designed for simple management, with Cloud PBX (public exchange servers) allowing you to store and transfer data via the Internet as opposed to a computer or other hardware that the end-user owns. With Skype for Business, you are able to easily record and store any audio or video conversation history. You can also store instant messages for future reference in a separate email folder.

In order for a cloud PBX system to work, it requires an IP connection or Internet phone for the necessary Internet connection. From there, you can access it through a personalized account from any Internet-enabled device capable of running the Cloud PBX’s interface. Your cloud PBX service provider is in charge of storing and managing all the data, meaning that your calls are connected to their recipients via the Internet. Your service provides “redundancy,” which backs up all your data in the event they were to get lost or corrupted because your computer crashed.

Expanded Capability

Over the past decade, webinars have become quite popular, mainly due to the fact that they allow important meetings to be held without having to converge at the same location. It’s like having a video chat with your friends. Whereas Skype allows up to 25 participants, Skype for Business accommodates up to 250. Other nifty features include:

• Skype Meeting Broadcast - broadcast meetings for up to 10,000 people in large webinars.
• PSTN Conference (or Dial-in conference) - allows attendees to join a meeting via landlines or cellphones.

On top of all that, Skype for Business is fully integrated with a host of other useful office applications. You have access to Microsoft Office (e.g., Excel, PowerPoint, Word, etc.), and you can share files with other participants throughout the meeting.

Enhanced Security Control

With Skype for Business, users have better security control through the authentication and encryption of private communications. So you have better access to guest accounts, and you can enable or disable certain call features to enhance communication.

Knowing which tools to utilize is vital to help you get the upper hand. By utilizing what’s best for you and your business, you won’t have to search for success; it’ll come looking for you instead. For any questions regarding Skype for Business and its functions, feel free to give us a call or send us a message. We’re more than happy to help you any way we can.