508-909-5961 [email protected]

Lower hospital readmissions through big dataThe medical industry is teeming with data. Patients that receive care, for example, have hundreds of data points associated with their medical history. But how is this data being handled? In most cases, not carefully enough. By adopting one of business’s more popular technology solutions, your medical facility could save money and improve patient care […]

The post Lower hospital readmissions through big data appeared first on Complete Technology Resources, Inc..

Lower hospital readmissions through big data

The medical industry is teeming with data. Patients that receive care, for example, have hundreds of data points associated with their medical history. But how is this data being handled? In most cases, not carefully enough. By adopting one of business’s more popular technology solutions, your medical facility could save money and improve patient care so much as to lower readmission rates. Let’s find out how.

At its core, business intelligence (BI) software is all about data analytics. BI software is able to accept overwhelming amounts of data in short periods of time and use advanced analysis algorithms to search for trends in the data that even the most experienced statistician cannot find. Because it can provide deep insights in short periods of time, businesses across industries have utilized different BI software to gain competitive advantages and streamline their workflows. For instance, businesses in the healthcare industry use BI to manage their readmission rates.

For the context of this article, readmission refers to when a patient returns for more care within 30 days of their original hospital stay. Cases like these usually stem from conditions immediately following the initial visit, such as mismanagement of the original condition, improper self-medication, and not enough access to proper medical services and medications in their community.

BI can help reduce readmission rates in several ways. For instance, by using patient fields such as income level, English proficiency, housing conditions, and community resources instead of variables like previous number of purchases, order size, and order frequency, hospital administrators will have a better insight on the patient demographics. This knowledge will enable them to provide extra care to people who need it most and help them prevent expensive readmissions.

Furthermore, by combining socioeconomic data with electronic medical records (EMR) in a BI software environment, medical professionals can easily create individual profiles that will predict how likely a patient is going to require readmission, even before care is provided. For practices looking for methods to reduce readmissions by 3 percent or greater, predictive analytics allow doctors to ensure that certain types of patients can totally avoid readmissions with proper initial care.

Effective implementation of these solutions can definitely save hospitals a lot of money. In fact, one particular practice was able to save $72 million on medical services after reducing the incidence of readmissions by 6,000 patients annually while avoiding $4 million in Medicare penalties and boosting its reputation by leaps and bounds.

Big data isn’t only for big business. BI software can deliver your practice unprecedented levels of care and efficiency. Whether you want to lower readmission rates or ensure your EMR compliance, we have the knowledge and experience to get it done for you. Call us today to partner with a trusted IT expert.

Published with permission from TechAdvisory.org. Source.

The post Lower hospital readmissions through big data appeared first on Complete Technology Resources, Inc..

Read More

Is CRM software essential to your business?

The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line.

The post Is CRM software essential to your business? appeared first on Complete Technology Resources, Inc..

Is CRM software essential to your business?

The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line. If you need more convincing, we’ve compiled five more reasons why your business needs CRM.

Grows with your business

The ol’ Rolodex may have been useful for managing a few clients, but you’ll need a much better solution if you plan to maintain relationships with hundreds, possibly thousands, more. CRM scales with your business, meaning it can handle larger data sets and more clients as you expand your sales operation.

Organizes your data

CRM software acts as a central database for all your sales records and transactions. This means important customer information can be retrieved in just a few clicks rather than by rifling through thousands of documents, sticky notes, and disorganized cabinets. And since CRM is hosted in the cloud, sales data, customer interactions, and other actionable information are available for the entire company.

Improves customer service

Your sales team could be the most persuasive individuals in the world, but this means nothing if they can’t recall anything about their clients and their preferences. When your sales staff follows up on leads or existing customers, CRM will automatically retrieve contact history, past purchases, and customer preferences from your client database and display them on a single page during the call.

Armed with detailed customer information, sales representatives will be able to recommend products and services that meet the client’s needs. So instead of struggling through a sales call, marketing employees can focus on delivering a professional sales pitch.

Streamlines your sales funnel

CRM comes equipped with workflow management functions, supporting your sales pipeline in a number of ways. For example, you can configure your CRM to send instant follow-up emails when a lead visits a particular product page. You can even use automation to track where certain leads are in the sales pipeline and delegate the task to one of your sales closers.

Analyzes sales data

With real-time sales information, business managers can track marketing campaigns and adjust their strategy accordingly. For instance, you might notice that click-through-rates for promotional emails and company newsletters are higher during Tuesday afternoon than Friday night. Having this information can help you focus your marketing efforts and message to generate more leads.

In addition, you can use CRM to analyze customer calling activity, market demographics, lead conversion rates, and key performance indicators to influence future business decisions.

Understanding your customers can put you several steps ahead of the competition. If you need to manage contacts, eliminate time-consuming procedures, and improve your sales performance, CRM is the perfect business solution.

Contact us today to find out whether CRM is the right fit for your business.

Published with permission from TechAdvisory.org. Source.

The post Is CRM software essential to your business? appeared first on Complete Technology Resources, Inc..

Read More

Tips on adding value to your business data

Data is incredibly valuable. The more of it your business generates, the easier it is to predict market and customer behaviors. Analytics solutions aren’t always the right fit for small businesses, but that doesn’t mean their data isn’t valuable.

The post Tips on adding value to your business data appeared first on Complete Technology Resources, Inc..

Tips on adding value to your business data

Data is incredibly valuable. The more of it your business generates, the easier it is to predict market and customer behaviors. Analytics solutions aren’t always the right fit for small businesses, but that doesn’t mean their data isn’t valuable. Here are some ways to add real value to your business by harnessing the power of data.

Many businesses shy away from data analytics due to the perceived costs and resources required to get anything of value. However, even the most humble mom-and-pop stores and home-based entrepreneurs have access to a broad range of worthwhile information.

It doesn’t make sense to spend half your week mired in spreadsheets and charts if you’re not extracting information that helps increase revenue. Basic data analytics solutions from companies like Microsoft and Google offer solutions to streamline the collection and examination of company information. But with an array of different tools to choose from, what should you consider before investing in one?

How easy is it to use? There’s no point investing in a dashboard solution if you don’t understand the way the insights are presented. Analysis functions must be straightforward and user-friendly.

Are the results actionable? Great insights are worthless if applying them requires another staff member that you can’t afford. Test drive an analytics solution before investing to ensure that its insights are easy to understand and apply.

Does it save you time? If you’re already relying on data analysis for growth, your first priority should be boosting productivity. Look for solutions that will enable you to complete your current analytics tasks in less time.

Is it compatible with other apps? You need a solution that cuts down on manual data entry and doesn’t add steps to any existing processes. Make sure any analytics software you’re considering can integrate with your existing solutions before signing on the dotted line.

Whether your aim is to attract new customers, retain existing clients, expand your services, or decide on a new location, your data is an indispensable asset. It’s there in good times and bad times, just waiting for you to take a closer look.

If you’d like to learn more about adding value to your business with data analysis, or want to explore data analysis software options, get in touch with us today – we’ll be happy to recommend options based on your needs and requirements.

Published with permission from TechAdvisory.org. Source.

The post Tips on adding value to your business data appeared first on Complete Technology Resources, Inc..

Read More

Get more out of Office 365 with Power BI

The benefits of Office 365 have totally changed the way most businesses operate, and it’s hard to believe anything else could have been added to make it even better. But lo and behold, Microsoft has added another excellent feature for getting a better return on your productivity software investment.

The post Get more out of Office 365 with Power BI appeared first on Complete Technology Resources, Inc..

Get more out of Office 365 with Power BI

The benefits of Office 365 have totally changed the way most businesses operate, and it’s hard to believe anything else could have been added to make it even better. But lo and behold, Microsoft has added another excellent feature for getting a better return on your productivity software investment.

What is Power BI?

Released in the spring of 2016, Power BI is Microsoft’s business analytics platform. Regardless of whether or not data is stored within a Microsoft platform, connecting Power BI to a database allows you to create detailed graphs, charts, maps, and more. For example, if you upload sales records, dragging and dropping two columns is all it takes to map out where your product sees the most demand.

Recently, Microsoft announced a brand new feature for business owners who want to get more value out of their software subscriptions. The Office 365 adoption content pack collects information about how your employees use Microsoft productivity software, and feeds it directly into Power BI’s analytics. There are four types of insights you can work with:

Adoption

These metrics give you visibility into how much each O365 platform is being used. You may be paying for OneDrive accounts for the entire organization, only for Power BI to reveal that less than a quarter of your team is using it. Compare enabled users and active users to get a clearer picture of your investments.

Communication

You can also see exactly how employees are using communication solutions. If nearly everyone on the team is accessing Skype for Business from a mobile data connection, it might be time to reduce your investments in cellular-based minutes.

Collaboration

Microsoft has several collaboration platforms, and without proper guidance, employees are likely to use the easiest one rather than the best one. Power BI shows you how much time users spend time in their own Word, PowerPoint, and SharePoint documents compared to the time they spend in documents from colleagues. This shows you which platforms encourage the most collaboration and which ones are struggling.

Activation

- The activation insights give you under-the-hood visibility into which versions of O365 users are running, and what devices they use to access them. That may seem like trivial information, but it can have huge impacts on cyber security.

Power BI comes in three different plans: Desktop, Pro, and Premium. Best of all, both the Desktop plan and the Office 365 adoption content pack are totally free. If you like what you see, consider enlisting us to set up and optimize either a Pro or Premium Power BI deployment -- we’re only a phone call away!

Published with permission from TechAdvisory.org. Source.

The post Get more out of Office 365 with Power BI appeared first on Complete Technology Resources, Inc..

Read More